Unable to save

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pstanne
Posts: 2
Joined: Tue Jul 06, 2021 2:04 pm

Hi guys,

I cannot save anything (charts, ladder setting, etc.). I have the last version of BA, but for some reason, I can't update my settings and save them.

Image

Any idea?

Thank you!
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Dublin_Flyer
Posts: 839
Joined: Sat Feb 11, 2012 10:39 am

Possibly PC restrictions?
If you're not an admin or don't have admin rights you might not be able to change things on the C drive where Windows is installed and I think Bet Angel default installs to the C drive.
pstanne
Posts: 2
Joined: Tue Jul 06, 2021 2:04 pm

Dublin_Flyer wrote:
Sat Nov 16, 2024 2:15 am
Possibly PC restrictions?
If you're not an admin or don't have admin rights you might not be able to change things on the C drive where Windows is installed and I think Bet Angel default installs to the C drive.
I fixed the drama.

The problem was the files advcharts_V5.cfg and ladderSettings.cfg were hidden in the folder User/AppData/Roaming/Bet Angel/Bet Angel - Professional

By removing them from hiding, the problem was solved :D
Anbell
Posts: 2364
Joined: Fri Apr 05, 2019 2:31 am

Thanks for the update with resolution
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