Helpdesk/support/admin

[jackio]

Can't seem to raise a response this week,anyone else having problems?

[hgodden]

Try ringing them 0844 871 0000

[jackio]

I meant Betangel but thanks for the reply.

[Euler]

Support is fine, but you are contacting the academy which is short staffed at the moment due to the easter holidays. They will get back to you as soon as they can.

[jackio]

Thank you,I was starting to question my sanity.

[bobimkd]

Moneybookers Payment.
Second day without response from betangel suport.
I have payed via moneybookers but second day without any
answer.How to contact them?

[convoysur-2]

Hi
I also sent some time ago an email to the accademy asking about the online courses thingy they advertise ,
i received no response ,nothing ,nada,zilch,,
MARC

[Euler]

Moneybookers Payment.
Second day without response from betangel suport.
I have payed via moneybookers but second day without any
answer.How to contact them?

If you send us money manually you should email us at the same time or else it could be missed. Orders are processed automatically but manual orders we can't 'see'. We get a lot of payments and can only reconcille them backwards. I see you have now contacted support.

It's bound to be slower in the UK today because it is a national holiday. Sorry you have had to wait a bit.

[bobimkd]

Any idea when will receive serial?Thank you

[Euler]

I've already activated your account, the guys can sort out the detail tomorrow when everybody is back in the office.

[Euler]

Hi
I also sent some time ago an email to the accademy asking about the online courses thingy they advertise ,
i received no response ,nothing ,nada,zilch,,
MARC

There are a couple of unanswered queries from last week but beyond that I can't see anything.

[bobimkd]

OK.Thanks

[CaerMyrddin]

Hi, I sent an email by noon and was surprised I hadn't a reply when got back home, is this usual?

[Bet Angel]

Sorry for any delays over the bank holiday weekend in the UK. We have seen a surge in interest in Bet Angel in the last week and have been very busy, this combined with the holiday meant we were a little under pressure but we always try our best to answer as quickly as possible, even on public holidays.

[Stanman]

Annual problem
Have subscribed, serial number not accepted. Could have written it down incorrect - where do I find it again?