ONE CLICK SCREEN FREEZING

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HUGO22
Posts: 25
Joined: Sun May 01, 2016 12:34 pm

Hi

I am relatively new to Bet Angel Software, no previous experience with anything similar either. I have been using Bet Angel's One Click screen this evening for horse racing trading but I have had problems with the screen just completely freezing for anything from around 2 -8 secs a time which obviously has caused me big problems as I'm missing out on trades.

Anybody know if it's likely to be my internet connection (which is usually quite good) or do I need to adjust any settings on my PC or Bet Angel itself? I usually use a 200 ms refresh.

Best Regards, Paul
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jimibt
Posts: 4197
Joined: Mon Nov 30, 2015 6:42 pm

HUGO22 wrote:Hi

I am relatively new to Bet Angel Software, no previous experience with anything similar either. I have been using Bet Angel's One Click screen this evening for horse racing trading but I have had problems with the screen just completely freezing for anything from around 2 -8 secs a time which obviously has caused me big problems as I'm missing out on trades.

Anybody know if it's likely to be my internet connection (which is usually quite good) or do I need to adjust any settings on my PC or Bet Angel itself? I usually use a 200 ms refresh.

Best Regards, Paul
Hugo - i would check three things initially:

1. available ram on pc (make sure at least 8gb)
2. check ping rate to betfair (or bbc.co.uk) - you are looking for a number south of 30ms
3. ensure that you have no other processor intensive tasks running - i.e. commit to running only BA when trading (even things like anti virus/skype use a good many processor cycles.

Anyway, that's what my usual checklist is - your own mileage may vary.
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