I sent BA a support ticket a few days ago, any idea how long it takes them to respond?
Ticket ID: VFC-998-13935
Subject: Rules File Name v Automation Rules
Department: Bet Angel - Technical support
Type: Issue
Status: Open
Priority: Normal
Respomse Times
A response from support is usually within a few hours and rarely takes more than 24hrs.
Looks like a reply was sent shortly after your initial question was recieved 2nd June and the following auto-response was returned from your email provider
Thank you for your email.
We are currently experiencing a high volume of enquiries. Please be assured that your email will be responded to as soon as possible.
Kind regards
LUD
Possibly your mailbox was full at the time it was sent.
Original reply was re-sent at 12:46pm today and shortly after the same response as above was recieved back from your email provider
Looks like a reply was sent shortly after your initial question was recieved 2nd June and the following auto-response was returned from your email provider
Thank you for your email.
We are currently experiencing a high volume of enquiries. Please be assured that your email will be responded to as soon as possible.
Kind regards
LUD
Possibly your mailbox was full at the time it was sent.
Original reply was re-sent at 12:46pm today and shortly after the same response as above was recieved back from your email provider