Noob help need plz - Guardian not greening up sometimes

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mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

I've just started with this really. I've been testing it for a few days without any issues using automation. In practice mode the race would always green up after a specific time. However today when I tried it for real for the first time I am only getting some of my bets greened up which has resulted in a (small) loss. Any help or advice please?
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Dallas
Posts: 23563
Joined: Sun Aug 09, 2015 10:57 pm

Do you have a log of any of these instances? If not next time it happens can you post one?

Yesterday was a busy day of racing so if you had all the races in guardian and did nt have it configured correctly if races clashed any rules still running on the previous race may not of worked corretcly
viewtopic.php?f=37&t=11491
mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

Great stuff. Thanks for the advice - makes sense now!
mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

It's just happened again after changing all those settings! How do I check the log please?
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Dallas
Posts: 23563
Joined: Sun Aug 09, 2015 10:57 pm

log tab is just below your Guardian icons on the main Bet Angel screens
mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

Here is the log:

04/09/2016 13:45:17: Market changed to York 4th Sep - 14:10 7f Mdn Stks
04/09/2016 14:10:18: [G_Auto] : £ 2.00 Back bet placed on First Up at 2.86. Fully matched at 2.86. Ref: 74106101941
04/09/2016 14:10:23: Market has been suspended
04/09/2016 14:10:24: Market is in-play
04/09/2016 14:10:24: Market has been unsuspended
04/09/2016 14:11:52: Market has been suspended

04/09/2016 14:20:51: Market changed to Font 4th Sep - 14:20 2m5f Hcap Hrd
04/09/2016 14:26:05: Market has been suspended


but I have a rule to green up just before the race starts. It only seems to work about 50% of the time which is losing me money mostly every time it happens.
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Dallas
Posts: 23563
Joined: Sun Aug 09, 2015 10:57 pm

So that showing its not even triggering (rather than triggering but not matching).

Can you attach a screen shot of your main guardian page which is showing all the markets you have loaded and the columns to the right etc and also the settings being used on the top banner.

On your actual rule how many times are you triggering your green up and at what times is it armed for?
mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

Do you mean like this (attached - not sure how to paste it direct into post)?
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Dallas
Posts: 23563
Joined: Sun Aug 09, 2015 10:57 pm

Yes thats perfect, so it look like your restrcting refresh to just the markets near to the off?
But other wise there is nothing wring with the way thats set up.

With the market highlighted as in that image just below the bottom window there is a few tabs - if you click the 'Automation' tab it will show which of your rules have triggered and when, also at what times they where armed for if you can attach another image including this info.
mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

Thanks, on the 14:10 York, only the BACK bet was placed. Please see screenshot. Any ideas why the greening up didn't happen here?
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mccannio
Posts: 8
Joined: Sat Sep 03, 2016 2:53 pm

D'oh - I've just double checked the settings and I had somehow changed the trigger event from 10 minutes before the start to just 10 seconds before the start! Hopefully it will be ok now. God, what a stupid thing to do!
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