live video error

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Dabbla
Posts: 826
Joined: Wed Apr 15, 2009 1:50 pm

Does anyone know why i cant get live video via the BA browser ? I can get american racing but not British racing. I can watch it throgh my standard browser. When i try to watch the race i just get a loading screen spinning circle.

Cheers
Ps. I have bet enough to watch.
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SeaHorseRacing
Posts: 2896
Joined: Fri May 20, 2016 7:06 pm

Dabbla wrote:Does anyone know why i cant get live video via the BA browser ? I can get american racing but not British racing. I can watch it throgh my standard browser. When i try to watch the race i just get a loading screen spinning circle.

Cheers
Ps. I have bet enough to watch.
I personally use just tv pictures, so I cannot answer that for you. Contact support will be your best option.
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mickeytrader
Posts: 4
Joined: Mon Jan 27, 2014 10:15 pm
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Hi.
I have same problem,No live pic from BA browser but from US coverage yes...
Any idea?
Strange becouse normal browser/firefox/working + BA browser as well for US.
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Dallas
Posts: 23557
Joined: Sun Aug 09, 2015 10:57 pm

miklos7303 wrote:Hi.
I have same problem,No live pic from BA browser but from US coverage yes...
Any idea?
Strange becouse normal browser/firefox/working + BA browser as well for US.
The Betfair minimum bet is needed to view UK races on their live video and Bet Angel uses IE as its browser for all webpages shown through the 'Desktop' tab
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mickeytrader
Posts: 4
Joined: Mon Jan 27, 2014 10:15 pm
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Thx Dallas for quick response.
About 2 pound bet rules i know for see the life video,and i already couple of matched bets before 2 min the event starting,i tyr but dont work.Now i most be wait until tomorrow to next markets...Maybe i no understand correctly about IE:On BA browser need to change something?
Thx again
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mickeytrader
Posts: 4
Joined: Mon Jan 27, 2014 10:15 pm
Contact:

Dabbla wrote:Does anyone know why i cant get live video via the BA browser ? I can get american racing but not British racing. I can watch it throgh my standard browser. When i try to watch the race i just get a loading screen spinning circle.

Cheers
Ps. I have bet enough to watch.

Hi!
Checked again,already matched bets and still"load"the page but not show live pic.Any idea? Dabbla,you find the solution?
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Dallas
Posts: 23557
Joined: Sun Aug 09, 2015 10:57 pm

IE is Internet Explorer, but if you have it working in firefox or any other seperate browser your best using that way and with a free program like desk pins to poistion it where you want
viewtopic.php?f=20&t=12107&p=102333&hil ... is#p102333
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