Betfair - major account registered card annoyance

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jimibt
Posts: 4200
Joined: Mon Nov 30, 2015 6:42 pm

chambo wrote:I read your post ealy this morning with a modicum of understanding and interest and then, unbelievably, exactly the same thing has happened to me this afternoon! I have spent the last year 'learning the ropes' on Betfair/BetAngel and have built up quite a significant ( :| ) net deposit on my bank card. I now have a strategy that is working well (at last!!) and my balance is starting to look healthy. Last week I lost the said bank card and cancelled it with my bank. Today my new bank card arrived, I registered it with Betfair, made a deposit and then tried to withdraw some 'income' - and I experienced the 'closed loop' refusal.

If I understand things correctly, this effectively means that I will never be able to withdraw any money from my Betfair account as I will never be able to clear off the net deposit from my old, cancelled card.

WTF?
as i said, this is (imho) betfair neglecting to invest in people systems, in favour of closed-loop (closed mind) principles. this is counter to the fact that most banks and agencies can easily support, via electronic evidence, that a given card belongs to a given (same) account. sure, you can get a cheque from them (10 working days) but it's somewhat medieval and cumbersome imho.
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chambo
Posts: 4
Joined: Thu Feb 11, 2016 3:30 pm

RESOLVED!!!

Went on instant chat and they just removed my cancelled card (if you go into the 'Card Details' option then you can remove it yourself). Then I withdrew my required amount from my new card no bother. Hope it works for you too Jimbit.
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Naffman
Posts: 5924
Joined: Sun Aug 11, 2013 5:46 am

I got a new debit card a year after I was given a new one but still I entered in those details and it's transferred it no problem (same person, same bank account). Wondering how you're having so much trouble but hope you get it fixed soon!
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LeTiss
Posts: 5489
Joined: Fri May 08, 2009 6:04 pm

It's ironic how BF put these loops in place to stop money laundering, yet don't give a flying fig about fraudsters like Delesse
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jimibt
Posts: 4200
Joined: Mon Nov 30, 2015 6:42 pm

chambo wrote:RESOLVED!!!

Went on instant chat and they just removed my cancelled card (if you go into the 'Card Details' option then you can remove it yourself). Then I withdrew my required amount from my new card no bother. Hope it works for you too Jimbit.
alas, they told me online that they couldn't remove it. i tried it manually there and got this message:
Capture.PNG
will keep you posted on how it all resolves...
You do not have the required permissions to view the files attached to this post.
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jimibt
Posts: 4200
Joined: Mon Nov 30, 2015 6:42 pm

Naffman wrote:I got a new debit card a year after I was given a new one but still I entered in those details and it's transferred it no problem (same person, same bank account). Wondering how you're having so much trouble but hope you get it fixed soon!
it may be related to previous skrill activity, which was the main in/out path in days gone by.
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SeaHorseRacing
Posts: 2896
Joined: Fri May 20, 2016 7:06 pm

If you have made the money from a previous payment method i.e skrill or a different bank card not related then getting your money may be difficult.
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jimibt
Posts: 4200
Joined: Mon Nov 30, 2015 6:42 pm

after removing my skrill account, all was fine. it was due to a larger balance existing on the skill component... all good now
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Dublin_Flyer
Posts: 850
Joined: Sat Feb 11, 2012 10:39 am

LeTiss wrote:It's ironic how BF put these loops in place to stop money laundering, yet don't give a flying fig about fraudsters like Delesse
Well said sir.
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