problem total matched so far 0

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minskiyy
Posts: 6
Joined: Mon Jun 05, 2017 6:55 am

Hi,
I have a problem.
For some time, when opening any market in the "Market Volume" cell, all the time is written "Total matched so far: $ 0".
Help, please, to solve this problem.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

What do you have the market refresh rate set to? If it's 1minute then this may be the issue.
Try setting it to a second or less
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Euler
Posts: 26458
Joined: Wed Nov 10, 2010 1:39 pm

Do you have any money in your account? If not Betfair will restrict the data it sends you
minskiyy
Posts: 6
Joined: Mon Jun 05, 2017 6:55 am

Thanks for the answer.
Unfortunately, I have the default "Refresh every 500ms".
Previously it was all ok. Reinstalled the program, the problem remained.
Installed on Windows 10, on Windows XP the same problem.
The program version is 1.47.0.
Freepunt
Posts: 51
Joined: Sat Apr 29, 2017 9:11 am

You should also log into Betfair and see if you have a total matched on their site.
minskiyy
Posts: 6
Joined: Mon Jun 05, 2017 6:55 am

Yes, there is no money on my account. But on the site under my account everything is displayed correctly.
A few days after the creation of my betfair account in the program Bet angel everything was correctly displayed.
But thanks for the idea, I'll try to research in this direction
minskiyy
Posts: 6
Joined: Mon Jun 05, 2017 6:55 am

Euler wrote:
Mon Jun 05, 2017 8:21 am
Do you have any money in your account? If not Betfair will restrict the data it sends you
I checked my account with another similar program (MF). Everything is correctly displayed. Probably it's not with Betfair :(
Maybe Betangel has introduced restrictions for users of the trial version?
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Euler
Posts: 26458
Joined: Wed Nov 10, 2010 1:39 pm

Bet Angel doesn't restrict in any way, only Betfair can do that.
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Dallas
Posts: 23569
Joined: Sun Aug 09, 2015 10:57 pm

Does it look like this if you load a market on the ladder screen?
http://www.betangel.com/forum/viewtopic ... 47&t=11674
minskiyy
Posts: 6
Joined: Mon Jun 05, 2017 6:55 am

Dallas wrote:
Mon Jun 05, 2017 9:30 am
Does it look like this if you load a market on the ladder screen?
http://www.betangel.com/forum/viewtopic ... 47&t=11674
Yes, I have the same marks as in the picture.
Problem still exists. :(
Once again I checked the work of my account in another program, similar to Betangel. Everything is working.
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Dallas
Posts: 23569
Joined: Sun Aug 09, 2015 10:57 pm

minskiyy wrote:
Mon Jun 05, 2017 9:51 am
Yes, I have the same marks as in the picture.
Problem still exists. :(
Then as Euler has advised you your Betfair API access has been restricted, details as to why and how to resolve are in that link including the best way to contact Betfair
minskiyy
Posts: 6
Joined: Mon Jun 05, 2017 6:55 am

[/quote]

Then as Euler has advised you your Betfair API access has been restricted, details as to why and how to resolve are in that link including the best way to contact Betfair
[/quote]

Maybe you're right.
But it's still not clear why my account works correctly with another similar program (MF). If Betfair made a lock, then in another program it did not work also.
Freepunt
Posts: 51
Joined: Sat Apr 29, 2017 9:11 am

Betfair may be restricting you to one piece of software.
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