Communication settings

[rainbow219]

hi, can anyone help me with the settings.

at the moment odds dont move at all, total money matched does not increase in real time.

I have unticked the exchange streaming and it goes nuts so i dont know what the options are.

thank you.

[Dallas]

Does your ladder screen look like this?
viewtopic.php?f=47&t=11674

[rainbow219]

Yes it does.

is it because i am in practice mode?

thanks

[Dallas]

Yes it does.

is it because i am in practice mode?

thanks

it's because you have used Practice mode too much or have no money in your account that Betfair has restricted the data to your account.
Instructions are in that thread on what you need to do to resolve

[rainbow219]

Thank you very much Dallas

[rainbow219]

Hi i have put money on my account and also sent a report to betfair but betangel still does not work correctly.

any ideas???

[Dallas]

If its still the same as above it wont work until Betfair remove the restriction, have they confirmed to you that they have done this by email?

[rainbow219]

ok thank you, they have not as yet so will wait.