Betfair Down / Betfair site crash

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Kai
Posts: 7095
Joined: Tue Jan 20, 2015 12:21 pm

Dallas wrote:
Thu Jun 11, 2020 2:55 pm
Its alive!
I see what you did there! :D

That reference works on so many levels!
sniffer66
Posts: 1816
Joined: Thu May 02, 2019 8:37 am

Gone again ?

Just website issues by the look of it
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Market finally settled. I've come out well but it's quite harsh on traders on the wrong end. There's a lengthy thread on this forum about what should be done in such circumstances but I doubt Betfair have put in any thought or even give a toss. :(
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Naffman
Posts: 5918
Joined: Sun Aug 11, 2013 5:46 am

sniffer66 wrote:
Thu Jun 11, 2020 3:13 pm
Gone again ?

Just website issues by the look of it
I'm on my mobile and seems farked still
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ANGELS15
Posts: 897
Joined: Wed Mar 22, 2017 9:57 am

Naffman wrote:
Thu Jun 11, 2020 3:43 pm
sniffer66 wrote:
Thu Jun 11, 2020 3:13 pm
Gone again ?

Just website issues by the look of it
I'm on my mobile and seems farked still
Same here
sniffer66
Posts: 1816
Joined: Thu May 02, 2019 8:37 am

Dog markets only just came back in on the website via PC
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

I actually placed a bet after the api went bonkers. Money taken from account but the matched bet did not appear at any time b4 the crash on either on my acc or BA. There were several minutes of crazy activity b4 the site went down completely.

Maybe I am wrong In the past I thought they cancelled all matched bets to the point where the exchange does not operate properly?

Whats annoying is that i had the opportunity to hedge on BDQ but I made an assumption the order would be cancelled. :(
sa7med
Posts: 800
Joined: Thu May 18, 2017 8:01 am

Derek27 wrote:
Thu Jun 11, 2020 1:20 pm
Unable to place/cancel orders - MAJOR OUTAGE!
Betfair won't refund my bets which were placed in error because they claim the crash occurred at 13:25 a full 5 minutes after Derek's post :x
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Kai
Posts: 7095
Joined: Tue Jan 20, 2015 12:21 pm

sa7med wrote:
Thu Jun 11, 2020 4:43 pm
Derek27 wrote:
Thu Jun 11, 2020 1:20 pm
Unable to place/cancel orders - MAJOR OUTAGE!
Betfair won't refund my bets which were placed in error because they claim the crash occurred at 13:25 a full 5 minutes after Derek's post :x
That's worse than them taking responsibility and saying "sorry but tough luck".

If you can't get any goodwill out of them then not much else you can do, besides maybe this : viewtopic.php?p=211578#p211578

Lost some bank chunks myself so I know how it feels, sorry for your loss once again. Someone always suggests to escalate it further but idk if that ever works.
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Crazyskier
Posts: 1291
Joined: Sat Feb 06, 2016 6:36 pm

Yantraman wrote:
Thu Jun 11, 2020 4:20 pm
I actually placed a bet after the api went bonkers. Money taken from account but the matched bet did not appear at any time b4 the crash on either on my acc or BA. There were several minutes of crazy activity b4 the site went down completely.

Maybe I am wrong In the past I thought they cancelled all matched bets to the point where the exchange does not operate properly?

Whats annoying is that i had the opportunity to hedge on BDQ but I made an assumption the order would be cancelled. :(
I had what I thought was an £8-odd win, only to be settled with the winner having been laid, even though this wasn't on my screen when it was suspended... Very suspicious. Cost me around £37 overall, which while small beer to many, (and other have been hit much harder I know), is the majority of my typical day's winnings. Not amused.

CS
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

sa7med wrote:
Thu Jun 11, 2020 4:43 pm
Derek27 wrote:
Thu Jun 11, 2020 1:20 pm
Unable to place/cancel orders - MAJOR OUTAGE!
Betfair won't refund my bets which were placed in error because they claim the crash occurred at 13:25 a full 5 minutes after Derek's post :x
That interesting. They have clealy got the timing wrong.
eightbo
Posts: 2263
Joined: Sun May 17, 2015 8:19 pm

I have evidence of BF API going absolutely BONKERS as early as 13:17 if that helps you
sa7med
Posts: 800
Joined: Thu May 18, 2017 8:01 am

eightbo wrote:
Thu Jun 11, 2020 8:02 pm
I have evidence of BF API going absolutely BONKERS as early as 13:17 if that helps you
Sure send it over. That's the market that I got screwed on.
eightbo
Posts: 2263
Joined: Sun May 17, 2015 8:19 pm

Sent
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nikolong
Posts: 18
Joined: Thu Nov 30, 2017 8:27 pm

I think its gone wrong again
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