Not Greening-Up

The sport of kings.
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SUSSEXTRADER
Posts: 25
Joined: Mon Dec 07, 2015 10:24 am

Hi.
On three races today I greened up by clicking the figure at the top as you do.
Most of the the green-up bet was placed but I had this situation where I was hitting the green up figure, it was bleeping, but the subsequent smaller bet wasn't being placed and consequently matched.
So I had a situation where my green out number started out at £1. I had greened out for that figure, but the figure was oscilating around £1 and despite me keeping on clicking that figure nothing was happening. 95p. 90p, 85p...I couldn't seem to close the trade!
Also you normally see the green-up bet go on the ladder as an unmatched bet until it's taken obviously.
I couldn't see this bet as it wasn't being triggered.
Also the green-up figure appears as a constant figure in the trading profit column. I was not seeing this.
I'm not a newbie and have been using the software for 9 years so I'm pretty experienced with the software!
Fortunately, I always have the Betfair site up so pressed the cash-out button and the bet was matched immediately so there clearly seems that not all that green-up bet was being placed?
As you can imagine had I been using larger stakes this would have left me in a very vulnerable position!
Might something have happened with the settings?
I'm a bit nervous for tomorrow now. Certainly with larger stakes.
Thanks
Kevin
zitlor
Posts: 1
Joined: Sat Feb 29, 2020 7:09 pm

I had exactly the same issue and while using a rival product so it's definitely not Betangel. It's obviously an issue with the Betfair API. Hopefully it'll be remedied by tomorrow.
richrich1963
Posts: 7
Joined: Wed Jul 07, 2010 11:30 am

The same thing was happening to me on a few races, had to use BF site cashout. Checked all my settings everything looks ok.
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

You're on the wrong thread.

viewtopic.php?p=224670#p224670
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Dallas
Posts: 23557
Joined: Sun Aug 09, 2015 10:57 pm

See this post for new version of Bet Angel with a workaround to solve this Betfair greening issue
viewtopic.php?f=46&t=21265
SUSSEXTRADER
Posts: 25
Joined: Mon Dec 07, 2015 10:24 am

Thanks Dallas and well done to everyone at BA for getting a fix out in hours!
In a way I'm glad it's a BF issue as I was worried it's an issue with my software!
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