I will tip my cap to the Betfair Help account on Twitter
I have exchanged a few DM's with them over certain issues, and they are very quick to respond and action
Betfair Down / Betfair site crash
Betfair wrote:Due to planned maintenance, the Betfair Exchange will be unavailable on Thursday 14th January from 06:15 – 06:30 GMT.
Thanks, think they avoided any clashes this morning but it will clash into the last at Ararat which is at 06:20, definitely not as bad it used to be thought where they'd just take an hour or 2 out.
Its either less time for them to break something else in the process
Or more likely if they are rushing something
Take your pick

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Couple of ladder freezes on the 13.20 Naas, in-play.
All my bets are getting rejected as invalid due to invalid business rules. Exchange has thrown a right wobbler there. Stop using the exchange immediately.
Only back bets getting through, no lay bets.