Not impressed.

A place to discuss anything.
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Flashbuck wrote:Well I'm not surprised you can't get my email correct or find my details when you even get my username wrong - it's Flashbuck not Flashback.

As for emailing support re this matter, that'd be a waste a time because clearly if you could implement this basic function then you would have done so by now.

In other words, all the wriggling about it supposedly not being needed and all that is just evasive excuses - for some reason or other it can't be built in but you won't admit that's the case and so you hide behind spurious guff.

Anyway, I'm resigned to the fact it's a feature that you'll never find a way of implementing so even though it should be standard just forget I ever raised the matter.
So we come on to ask you send a request and that's the response, late on a Friday night? Feels like a bit of a wind up TBH?

Contrary to your comments, we have detailed why this wouldn't be straight forward to implement on the other thread. But if it is a genuine request from a real user then we are happy to take it on board. We have implemented many other requests from users over the years.

Unfortunately we have seen a number of first time posters recently that we can't identify as actual users, so if you are really interested in influencing future development then please follow our suggestion and forward your request formally.
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mugsgame
Posts: 1235
Joined: Wed Mar 25, 2009 11:41 pm

It's time for a clear out of the deadwood and riff raff on this forum
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Euler
Posts: 26471
Joined: Wed Nov 10, 2010 1:39 pm

I'm reluctant to start a new area of the forum or start banning people without reason, but restricting first posters to a moderation queue may be a decent solution? We seem to have a lot unusual first time posters recently.
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

Euler wrote:I'm reluctant to start a new area of the forum or start banning people without reason, but restricting first posters to a moderation queue may be a decent solution? We seem to have a lot unusual first time posters recently.
personally im against all forms of censorship but reluctantly i realise that sometimes its required as a last resort for the greater good ( i assume most posters would hate to see this forum degenerate the way other forums have over the years). this new poster may just be a very aggressive person, harmless really. i think he should be given the benefit of doubt, if he rankles just ignore him, if he is genuine he will moderate himself if he wants serious replies etc.


as for a “moderation queue”, you could be accused of having a 2 tier system with some perceived to be better than others. personally im not comfortable with that, a pseudo hierarchy so speak. although i do understand why this could be considered/implemented.
Predicton
Posts: 281
Joined: Sun Sep 13, 2009 3:41 pm

I think BA have got their responses spot on; calm, reasoned and professional. A lot of communication like that from the instigator of this thread is born of anger and frustration at impotence (no, not that sort) and the need to "take it out" on somebody. The service provider is an easy target. Well done to the staff.

I'm sure Flashbuck will see where the value to him/herself of using BA lies, after using the software for a while,

cheers, P
freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

Flashbuck wrote:
Bet Angel wrote:Flashback, when we went to contact you we couldn't find your details on our system, your email address and IP don't match anything on the DB. Perhaps you can email support with your suggestion and why you think it is needed and we can add it to the development list and verify it as a genuine request.

Well I'm not surprised you can't get my email correct or find my details when you even get my username wrong - it's Flashbuck not Flashback.

As for emailing support re this matter, that'd be a waste a time because clearly if you could implement this basic function then you would have done so by now.

In other words, all the wriggling about it supposedly not being needed and all that is just evasive excuses - for some reason or other it can't be built in but you won't admit that's the case and so you hide behind spurious guff.

Anyway, I'm resigned to the fact it's a feature that you'll never find a way of implementing so even though it should be standard just forget I ever raised the matter.
:lol: unbelievable stuff, you couldn't make it up :lol:

it's all about supply and demand at the end of the day, so if this feature was so important to so many people then you can be sure it would be in or BA would not have any subcribers would they.

everyone would all be using the other software that you keep talking about ;) .
Flashbuck
Posts: 9
Joined: Fri Apr 15, 2011 12:03 am

Hmmm, though I haven't critcised or condemned a single user in contrast against me there have been a fair number of direct personal attacks and abuse. Worse still, I've been accused of being a fake or not a genuine subscriber or whatever. Crikey!

On top of that, and though as I say I haven't addressed anyone in a personally derogatory manner, there have also been calls to have me moderated or even banned!

Well, if that's how it is I think I'll just not bother with this place and leave you all to pat each other's back. I mean, if you all get so personal and emotional when discussing such a relatively minor matter then I hate to think what you're all like when it comes to more serious issues.
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

I think your suggestion that Bet Angel might be a 'crock' could have gotten people's backs up.

You could have expressed your concern about the way price is displayed far more constructively and diplomatically. :)

Jeff
Flashbuck wrote: On top of that, and though as I say I haven't addressed anyone in a personally derogatory manner, there have also been calls to have me moderated or even banned!
Flashbuck
Posts: 9
Joined: Fri Apr 15, 2011 12:03 am

Ferru123 wrote:I think your suggestion that Bet Angel might be a 'crock' could have gotten people's backs up.

You could have expressed your concern about the way price is displayed far more constructively and diplomatically. :)

Jeff
Flashbuck wrote: On top of that, and though as I say I haven't addressed anyone in a personally derogatory manner, there have also been calls to have me moderated or even banned!
So what you're saying is that personal abuse is justified when a piece of software is critisised? OK, gotcha!
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

No, what I'm saying is that, when you write an inflammatory post, you can expect to be flamed.

Constructive criticism is one thing; suggesting the software is a crock because of a minor imperfection is just plain stupid!

If a visitor to your house said 'This place is a dump', you'd probably be offended. Your post was not so very different to that...

Jeff
Flashbuck wrote:
So what you're saying is that personal abuse is justified when a piece of software is critisised? OK, gotcha!
Flashbuck
Posts: 9
Joined: Fri Apr 15, 2011 12:03 am

Ferru123 wrote:No, what I'm saying is that, when you write an inflammatory post, you can expect to be flamed.

Constructive criticism is one thing; suggesting the software is a crock because of a minor imperfection is just plain stupid!

If a visitor to your house said 'This place is a dump', you'd probably be offended. Your post was not so very different to that...

Jeff
Flashbuck wrote:
So what you're saying is that personal abuse is justified when a piece of software is critisised? OK, gotcha!

Yawn. You're doing it again: you're justifying personal abuse because some software has been critisised. The basis for your justification is that what was originally posted must have been inflammatory. Sorry, but that's just a ridiculous circular argument. In addition, you've even chucked in some of you own abuse just for good measure - "stupid". And as for comparing a piece of sofware to your own house, well that sounds a bit desperate to be honest. And so, apart from circular arguments, bizarre analogies and having a dig of your own, if you haven't got anything relevant or substantial to say can I suggest you just give it a rest?
Innertube
Posts: 215
Joined: Mon Mar 14, 2011 9:18 am

Do not feed the troll :lol:
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LeTiss
Posts: 5489
Joined: Fri May 08, 2009 6:04 pm

Hey Flashbuck, if you stop being so confrontational you'll get a more positive response.

BA has a number of amazing elements that enables a number of us to be full-time. So, to start a thread with the title 'not impressed' isn't ideal, but to have a hissy fit over something so trivial is quite comical

You never answered a previous question - why is having your profit after greening so important?
I can assure you that it doesn't help you become a better trader.
freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

Flashbuck wrote:Hmmm, though I haven't critcised or condemned a single user in contrast against me there have been a fair number of direct personal attacks and abuse. Worse still, I've been accused of being a fake or not a genuine subscriber or whatever. Crikey!

On top of that, and though as I say I haven't addressed anyone in a personally derogatory manner, there have also been calls to have me moderated or even banned!

Well, if that's how it is I think I'll just not bother with this place and leave you all to pat each other's back. I mean, if you all get so personal and emotional when discussing such a relatively minor matter then I hate to think what you're all like when it comes to more serious issues.
lol i think you will find it's you thats making a big deal out of a relatively minor matter :lol: .

It's like calling a Ferrari a crock and writing it off as no good because it doesn't have a
cigarette lighter :lol:,
yes it really is that minor of an issue and thats is why you are getting these reponses from regular BA users, mainly because we know it's not a crock and is infact the best trading software on the market.
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

Flashbuck before buying a subscription you should have studied all the features and possibilities that this software has. Asking support or members on this forum. Criticizing something is easy, but you should be more diplomatic as Ferru said. There are a lot of traders that use BA for a long time. And the way you said it might be offensive a bit. We all have some personal preferences about the software and post them on the suggestion area of the forum. If supported by other members it gets implemented. In the end BA becomes a tool that suits the majority.
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