5 months - and still awaiting a refund from Betfair

[Archery1969]

What you need is a persistent/nasty journalist who is willing to investigate your case and if necessary name and shame Betfair/Paddy Power.

Contact the following with all the details:

https://www.theguardian.com/ - They have already run stories on how the UK Betting Industry is out of control.

https://www.gamblingcommission.gov.uk/

The Guardian is a GOOD signpost Archery, they revel in gambling exposes !!!
I submitted a small claim against Paddy Power Betfair last year, they refunded my monies including charges incurred

Well done.

[lotora]

Today, a woman from Betfair called Bill, apologizing on behalf of the company for what he had to go through, and was told that Peter Jackson was very annoyed that it had taken this long.

He should expect to receive a refund within next week. Personally, I had also hoped that Bill would demand a monetary compensation, but he seemed more than happy just to get his money back.

[Derek27]

Today, a woman from Betfair called Bill, apologizing on behalf of the company for what he had to go through, and was told that Peter Jackson was very annoyed that it had taken this long.

He should expect to receive a refund within next week. Personally, I had also hoped that Bill would demand a monetary compensation, but he seemed more than happy just to get his money back.

Even I haven't got the stamina for a 5-month fight. I can imagine if it takes 5 months just to get your balance it would take a lot to fight for compensation. Pleased to hear he's getting refunded.

[lotora]

Today, a woman from Betfair called Bill, apologizing on behalf of the company for what he had to go through, and was told that Peter Jackson was very annoyed that it had taken this long.

He should expect to receive a refund within next week. Personally, I had also hoped that Bill would demand a monetary compensation, but he seemed more than happy just to get his money back.

Even I haven't got the stamina for a 5-month fight. I can imagine if it takes 5 months just to get your balance it would take a lot to fight for compensation. Pleased to hear he's getting refunded.

...Actually, he deposited the money on March 4, 2020.. Yes he was very happy when he called me. Hopefully there will be fewer cases like his in the future.

[The Silk Run]

+10
Thank you for the update lotora. I am GENUINELY pleased for your friend Bill, and note his resilience ....

[Euler]

Best result of the day!

[jamesedwards]

Today, a woman from Betfair called Bill, apologizing on behalf of the company for what he had to go through, and was told that Peter Jackson was very annoyed that it had taken this long.

I honestly read this as a lady called Bill rang your friend. Had to re-read it 3 times before I understood that there was in fact no lady called Bill.

[Kai]

...and was told that Peter Jackson was very annoyed that it had taken this long.

How this man finds the time to answer all these endless emails and work on all his Hobbit movies is still beyond me.

[Derek27]

Today, a woman from Betfair called Bill, apologizing on behalf of the company for what he had to go through, and was told that Peter Jackson was very annoyed that it had taken this long.

I honestly read this as a lady called Bill rang your friend. Had to re-read it 3 times before I understood that there was in fact no lady called Bill.