Betfair closed my account and took the funds from my account

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qaz5885
Posts: 3
Joined: Mon May 31, 2021 2:47 pm

My native language is not English, so the expression is not clear. I am a Betfair player. My account has 2766 USD. I applied for a withdrawal of 2000 USD in the morning of 31.05.2021, but when I logged in the account in the afternoon, I found it was closed. , I contacted Betfair, they said that the business decided to close my account, my balance is 766, and the 2,000 US dollars withdrawn did not arrive, Betfair only willing to give me 766, 2000 US dollars they are not willing to give me, I did not violate Betfair According to the regulations, I don’t know how to protect my rights! Please help me, my English is not good
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qaz5885
Posts: 3
Joined: Mon May 31, 2021 2:47 pm

Each time my lottery ticket is between 50 and 100 dollars. I am not a one-time winner. Why did I bet for so many days? Betfair did not remind me. I withdraw cash and confiscate my bonus based on business decision, then close my account!
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Euler
Posts: 26501
Joined: Wed Nov 10, 2010 1:39 pm

So your entire profit was just bonuses?
qaz5885
Posts: 3
Joined: Mon May 31, 2021 2:47 pm

Euler wrote:
Tue Jun 01, 2021 8:35 am
So your entire profit was just bonuses?
The 2766 yuan includes my deposit and profit! I’ve been profitable for about half a month and bet many times, but I’m sure that my bet is legal
AlexisMartin
Posts: 60
Joined: Thu Oct 24, 2019 8:26 pm

I thought Betfair was illegal in China?
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Euler
Posts: 26501
Joined: Wed Nov 10, 2010 1:39 pm

qaz5885 wrote:
Tue Jun 01, 2021 8:48 am
Euler wrote:
Tue Jun 01, 2021 8:35 am
So your entire profit was just bonuses?
The 2766 yuan includes my deposit and profit! I’ve been profitable for about half a month and bet many times, but I’m sure that my bet is legal
But your entire profit was just bonuses?
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Euler
Posts: 26501
Joined: Wed Nov 10, 2010 1:39 pm

AlexisMartin wrote:
Tue Jun 01, 2021 8:54 am
I thought Betfair was illegal in China?
I'm getting that too.
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