I was throwing out ideas given the TPD data, BA and rules file worked perfectly on Thursday (US racing issues aside) and the only difference from Thursday to Friday was my monthly subscription limit reached (of 50) but my account shows plenty of remaining races but they were coming from an additional 3 entries with 3 different expiry dates (unsure of how , why, where and when these were added).Dallas wrote: ↑Mon Jan 17, 2022 11:51 amI'm not sure what you mean by "these 44 races being on separate entries and tagged as additional races" but there isn't anything on Bet Angel's side that can restrict your access through subscription limits being reached that's done TPD's sideMartybhoy99 wrote: ↑Sun Jan 16, 2022 1:54 pmI've been using same file with no issues either. Given its my issue alone then its either TPD, Bet Angel or rules file. The same rules file was working with no issue until Friday.Dallas wrote: ↑Sun Jan 16, 2022 1:29 pm
The subscription part is handled by TPD, if you've reached your 100 race limit then they will switch off the data to you
When they looked into it for you and confirmed there was no issues with the data feed on Friday did they specifically check your subscription and confirm if you 'should' have been able to retrieve the data, or was it just the data feed in general which they confirmed was working?
I've been using that same Speed, Distance and Position file up to and including today and all the data has coming through fine
Alan at TPD has confirmed there should be no issue as I had 44 races remaining on my subscription. The only difference I can see is that these 44 races are on 3 separate entries and tagged as "additional races". My lite subscription covers 100 races which has been reached. Hence I was wondering if that alone has stopped the data. Alan and TPD have said their end is fine.
Martin
You could try ticking 'only' the 1st option on the race meter page in your main settings to see if the race meter still populates with information streamed from TPD
TPD have provided a solution yesterday and I've sent the log files from Sunday's races (TPD diagnostics).
Up and running but just wondering what the issue was that lost me 3 days of racing data.