stupid error message

Help improve Bet Angel.
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Equity
Posts: 70
Joined: Sat Jun 04, 2011 9:34 pm

When trying to login into BetAngel I saw this message (attached screenshot),I assumed my betfair login credentials are ok and I went on checking my internet settings. Later I found out I just used wrong betfair password in betangel and it costed me locked Betfair account because of multiple wrong password used. That error message is bizarre.Why just dont say my password is incorrect for God sake???
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mugsgame
Posts: 1235
Joined: Wed Mar 25, 2009 11:41 pm

It says "unable to connect to betfair using the supplied user name and password"

What did you think that meant?
Equity
Posts: 70
Joined: Sat Jun 04, 2011 9:34 pm

When it says "unable to connect to Betfair using the supplied user name and password" that isn't same as "your username/pw is not correct" maybe you are unable to CONNECT because of your internet connection. Also I don't need to know my Bet Angel authentication was successful whatever that means when I can't connect to Betfair anyway. I think it's just the way of making simple things look more complicated.
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MarketTrader
Posts: 120
Joined: Wed Mar 18, 2009 12:34 pm

eh?

That what it says to me!

A quick search on the knowledge base returns this -

http://www.betangel.com/knowledge-base/ ... to-betfair
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