Could not green up

We were all new to Bet Angel once. Ask any question you like here and fellow forum members promise not to laugh. Betfair trading made simple.
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pedrobob
Posts: 20
Joined: Thu Sep 16, 2010 5:26 pm

Just lost all my money because it wouldn't let me green up - can someone explain to me why this happened
malcster2
Posts: 2
Joined: Mon May 16, 2011 11:21 pm

that's happened to me once or twice, but only in running. is that what happened to you?

it could also happen if your internet connection was interuppted
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Euler
Posts: 26431
Joined: Wed Nov 10, 2010 1:39 pm

pedrobob wrote:Just lost all my money because it wouldn't let me green up - can someone explain to me why this happened
What does your log say?
Alpha322
Posts: 931
Joined: Fri Oct 30, 2009 4:45 pm

pedrobob wrote:Just lost all my money because it wouldn't let me green up - can someone explain to me why this happened
You have over bet you must of failed to implement money management into your trading, under capaltilised and over trading dont mix
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pedrobob
Posts: 20
Joined: Thu Sep 16, 2010 5:26 pm

Basically had £50 in account and profit on some horses but on two horses i kept laying waiting for odds to go back out. If i greened up it would have only been red £2 all over but it wouldnt even let me close the trade. When i kept clicking there was no message at the bottom such as account limit exceeded.
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Euler
Posts: 26431
Joined: Wed Nov 10, 2010 1:39 pm

Too late now, but you need to look in the log to see what Bet Angel did and how Betfair responded. From that you can unpick what you thought should happen and what actually happened.

You can always try replicating it in practice mode.
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Sunnyclimes
Posts: 17
Joined: Sun Nov 28, 2010 1:28 pm

pedrobob wrote:Basically had £50 in account and profit on some horses but on two horses i kept laying waiting for odds to go back out. If i greened up it would have only been red £2 all over but it wouldnt even let me close the trade. When i kept clicking there was no message at the bottom such as account limit exceeded.
Agreed. More funds and smaller staking is required.

This happened to me once or twice until I realised what the problem was.
On those two occasions I managed to scalp out with smaller amounts until such time that I could green up. It all got a bit frantic but, as a newbie, I was very pleased with the way I quickly worked out what the problem was and then was able to scalp like a whirling dervish until it was solved just before the off. It was good training.

Bad luck, but that is how everyone learns ... by their mishaps along the way.
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