New to Automation nothing triggering?

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nik123456
Posts: 5
Joined: Sun Apr 23, 2023 7:44 pm

I'm completely new to automation. I have downloaded an automation file for tennis. I have added the rule to guardian, added the tennis markets and applied the rule to each market. When I check the automation tab I see the rule elements but none of them trigger. The log shows the market opening etc. The first rule in the file is to fix market selection so this should be triggered for every market. The fact that this isn't triggering is making me think I have a setting off where it should be on or something similar.

If anyone could point me in the right direction I'd really appreciate it. :)
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Dallas
Posts: 23597
Joined: Sun Aug 09, 2015 10:57 pm

A few things to check

1) Which tennis matches did you apply it to?
It will need to be one with a live score feed - typically this is the ATP/WTA, Challenger level
The easiest way to check is if you go onto the 'Watch' tab of Guardian and add your markets to a watchlist, then open that watchlist you'll see the scores if there is a live feed
https://www.betangel.com/user-guide/wat ... cores.html

2) If there was a live score, were you logged into Bet Angel the whole time?
Or did you log out, or leave the computer unattended for it to slip into sleep/hibernation mode?

3) If you were logged in the whole time, is you PC clock correct and is the right time showing in the 'Last Update' column in Guardian?

4) If that's also fine the last thing to check is your refresh rate to ensure its set fast enough for the rules to be able to trigger in
This post explains more about setting the correct refresh rate etc
viewtopic.php?f=37&t=11491

A simple test you can also do is remove all but 2 or 3 markets then apply the automation file to them, if it triggers its definitely the refresh rate, if not then something else is not right
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nik123456
Posts: 5
Joined: Sun Apr 23, 2023 7:44 pm

Thank you for coming back to me.
1) Live Feed - Yes
2)Logged in - Yes with no hibernation settings on pc.
3)PC Time & Date correct.
4)Refresh rate was set at 200 milliseconds.

I have just gone through each market and some of them have triggered so user error I'm afraid. Thank you for your time and help!!
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Dallas
Posts: 23597
Joined: Sun Aug 09, 2015 10:57 pm

nik123456 wrote:
Tue Apr 25, 2023 4:51 pm
Thank you for coming back to me.
1) Live Feed - Yes
2)Logged in - Yes with no hibernation settings on pc.
3)PC Time & Date correct.
4)Refresh rate was set at 200 milliseconds.

I have just gone through each market and some of them have triggered so user error I'm afraid. Thank you for your time and help!!
No probs,

If some have triggered then its definitely a refresh issue and the link in number 4 will show you how to sort it
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