Tennis: When/How to Fix BA's Missing WTA Live Feed?

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lotora
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I am asking since it has been working on Betfair the last two days, but not on Bet Angel.
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Euler
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The data provider to Betfair did an unscheduled release which broke the feed to Betfair. They fixed the website but not the API just yet. They are working on it though.
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lotora
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Euler wrote:
Fri Jun 16, 2023 10:05 pm
The data provider to Betfair did an unscheduled release which broke the feed to Betfair. They fixed the website but not the API just yet. They are working on it though.
Thanks! Hopefully it won't take too many days.
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lotora
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Please post here when it's working again!
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lotora
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Euler wrote:
Fri Jun 16, 2023 10:05 pm
The data provider to Betfair did an unscheduled release which broke the feed to Betfair. They fixed the website but not the API just yet. They are working on it though.
I suppose they are working hard on it. Anyway, since it has taken some days already, based on your previous experience, anything we can do to speed up the process?
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Derek27
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Still not working? Is the problem limited to WTA matches?
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lotora
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Derek27 wrote:
Tue Jun 20, 2023 1:26 am
Still not working? Is the problem limited to WTA matches?
Yes and yes!
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lotora
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Seems to be working now
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Euler
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Yes, Betfair just confirmed to us.
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lotora
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Euler wrote:
Tue Jun 20, 2023 2:37 pm
Yes, Betfair just confirmed to us.
Great, but there are some issues again. This match has started, but there's no scores. What's the procedure?
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lotora
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I just sent to Betfair via Twitter
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Derek27
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Men may be less attractive than women but you can still trade them. ;)
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Euler
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lotora wrote:
Wed Jun 21, 2023 10:16 am
Euler wrote:
Tue Jun 20, 2023 2:37 pm
Yes, Betfair just confirmed to us.
Great, but there are some issues again. This match has started, but there's no scores. What's the procedure?
We are flagging any issues to Betfair, but if you raise them as well that's helpful in creating urgency.
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Dallas
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The 5 in-play matches all working at the moment
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