Betfair Account Closed

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Euler
Posts: 26428
Joined: Wed Nov 10, 2010 1:39 pm

Kai wrote:
Sat Sep 09, 2023 1:35 pm
napshnap wrote:
Sat Sep 09, 2023 12:05 pm
The forum engine's quotes system is my personal nightmare)!

upd. Damn it, I'm Derek now!
Someone really needs to fix this, does anyone know a good coder
Simple bit of logic to solve that issue. it's when people have less closing quotes than open.
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Kai
Posts: 7109
Joined: Tue Jan 20, 2015 12:21 pm

Euler wrote:
Sat Sep 09, 2023 1:48 pm
Kai wrote:
Sat Sep 09, 2023 1:35 pm
napshnap wrote:
Sat Sep 09, 2023 12:05 pm
The forum engine's quotes system is my personal nightmare)!

upd. Damn it, I'm Derek now!

Someone really needs to fix this, does anyone know a good coder
Simple bit of logic to solve that issue. it's when people have less closing quotes than open.
Glad someone's fixed it. Well done Peter!
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Kai
Posts: 7109
Joined: Tue Jan 20, 2015 12:21 pm

I'm just joking there, sorry :D

So did Derek get his BF account back yet or what?
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Kai wrote:
Sat Sep 09, 2023 1:35 pm
napshnap wrote:
Sat Sep 09, 2023 12:05 pm
Derek27 wrote:
Sat Sep 09, 2023 11:33 am


The forum engine's quotes system is my personal nightmare)!

upd. Damn it, I'm Derek now!
Someone really needs to fix this, does anyone know a good coder
Just put in a flipping /quote!

Or check your post after submitting, even if that is rich coming from someone who changes his email address linked to a site without checking it. :lol:
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Kai wrote:
Sat Sep 09, 2023 1:55 pm
I'm just joking there, sorry :D

So did Derek get his BF account back yet or what?
Derek27 wrote:
Mon Sep 04, 2023 12:55 pm
Never got an email reply so I tried again with live chat. They kept me waiting half an hour while Bumfair held a high-level executive meeting to discuss my account, it reminded me of standing outside the headmaster's office waiting to be called in, but eventually my account was reactivated. I noticed on another thread, Michael had the same problem and it just took him five minutes to sort it out!

I asked if I can change my login email and they said no, you've already had multiple accounts! Only Bumfair would regard changing your email address as a new account! So I'm now stuck with an email address I've used on all sorts of things, even porn. Come to think of it, perhaps it is a suitable email address, I think I'll move my Bumfair bookmarks into my low-down porn folder. :)
:D
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Euler
Posts: 26428
Joined: Wed Nov 10, 2010 1:39 pm

Kai wrote:
Sat Sep 09, 2023 1:55 pm
I'm just joking there, sorry :D
:lol:
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Come to think of it, I realise the forum is run by third-party software but it could do a quick check and alert you if your quotes are not equal to your /quotes.
Anbell
Posts: 2395
Joined: Fri Apr 05, 2019 2:31 am

Kai wrote:
Sat Sep 09, 2023 1:35 pm
napshnap wrote:
Sat Sep 09, 2023 12:05 pm
Derek27 wrote:
Sat Sep 09, 2023 11:33 am


The forum engine's quotes system is my personal nightmare)!

upd. Damn it, I'm Derek now!
Someone really needs to fix this, does anyone know a good coder
no
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Ethanol
Posts: 148
Joined: Thu Jun 09, 2011 9:09 am

Euler wrote:
Mon Sep 04, 2023 10:36 am
On another note, Betfair closing accounts with the same address, must mean you can't open an account for somebody in the same flat or house. That seems a bit extreme?
I just moved in with family and changed my Betfair address. The family member has an existing Betfair account. I've had a break from trading but intend to come back shortly. Is there any risk to my account?

Family member would happily close their account, but I don't particularly want them to log in and stir things up as their account has been dormant for a while.
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Ethanol wrote:
Wed Sep 13, 2023 9:33 pm
Euler wrote:
Mon Sep 04, 2023 10:36 am
On another note, Betfair closing accounts with the same address, must mean you can't open an account for somebody in the same flat or house. That seems a bit extreme?
I just moved in with family and changed my Betfair address. The family member has an existing Betfair account. I've had a break from trading but intend to come back shortly. Is there any risk to my account?

Family member would happily close their account, but I don't particularly want them to log in and stir things up as their account has been dormant for a while.
My understanding is two people living in the same household can each have an account. But when you change your address the decision is made by their computer system automatically, it literally took just five seconds for me to receive an email telling me my account's closed when I changed my email address.

I'd suggest you contact them first, explain the situation and confirm it's okay. If possible, get them to do it at their end.
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ShaunWhite
Posts: 10496
Joined: Sat Sep 03, 2016 3:42 am

Me and the missus have had seperate Betfair accounts for years.... at the same address ( :)), it's not a problem unless you also share the same funding bank account.

Peter, I think you said your kids have accounts too, are they still at home ?
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gazuty
Posts: 2557
Joined: Sun Jun 26, 2011 11:03 am

ShaunWhite wrote:
Wed Sep 13, 2023 10:14 pm
Me and the missus have had seperate Betfair accounts for years.... at the same address ( :))
Did they let you have separate pc allowance, thresholds, pc1 and pc2 calcs ?
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Ethanol
Posts: 148
Joined: Thu Jun 09, 2011 9:09 am

Derek27 wrote:
Wed Sep 13, 2023 9:41 pm
Ethanol wrote:
Wed Sep 13, 2023 9:33 pm
Euler wrote:
Mon Sep 04, 2023 10:36 am
On another note, Betfair closing accounts with the same address, must mean you can't open an account for somebody in the same flat or house. That seems a bit extreme?
I just moved in with family and changed my Betfair address. The family member has an existing Betfair account. I've had a break from trading but intend to come back shortly. Is there any risk to my account?

Family member would happily close their account, but I don't particularly want them to log in and stir things up as their account has been dormant for a while.
My understanding is two people living in the same household can each have an account. But when you change your address the decision is made by their computer system automatically, it literally took just five seconds for me to receive an email telling me my account's closed when I changed my email address.

I'd suggest you contact them first, explain the situation and confirm it's okay. If possible, get them to do it at their end.
Thanks. Your message has helped towards me figuring out what may have happened.

I changed my address on Betfair a couple of weeks ago. Before I posted my original message, I noticed an unread email I got from Betfair saying my second account had been shut down. I originally assumed this meant the redundant Blue Square accounts they set up years ago when they took over them, but maybe it's the family member's account (although they didn't receive any emails). My own email came through the exact time I changed the address.

Will look into this some more.
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Ethanol wrote:
Wed Sep 13, 2023 10:37 pm
Derek27 wrote:
Wed Sep 13, 2023 9:41 pm
Ethanol wrote:
Wed Sep 13, 2023 9:33 pm

I just moved in with family and changed my Betfair address. The family member has an existing Betfair account. I've had a break from trading but intend to come back shortly. Is there any risk to my account?

Family member would happily close their account, but I don't particularly want them to log in and stir things up as their account has been dormant for a while.
My understanding is two people living in the same household can each have an account. But when you change your address the decision is made by their computer system automatically, it literally took just five seconds for me to receive an email telling me my account's closed when I changed my email address.

I'd suggest you contact them first, explain the situation and confirm it's okay. If possible, get them to do it at their end.
Thanks. Your message has helped towards me figuring out what may have happened.

I changed my address on Betfair a couple of weeks ago. Before I posted my original message, I noticed an unread email I got from Betfair saying my second account had been shut down. I originally assumed this meant the redundant Blue Square accounts they set up years ago when they took over them, but maybe it's the family member's account (although they didn't receive any emails). My own email came through the exact time I changed the address.

Will look into this some more.
When they say your second account is closed, they mean they think you have two Bumfair accounts, so in reality they've closed your only account. It happens quite a lot on here, it's a real pain in the arse but usually it doesn't take long to sort out.
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Ethanol
Posts: 148
Joined: Thu Jun 09, 2011 9:09 am

Can log in to my main (and only) account fine. Haven't tried placing any bets yet, though.

As soon as I saw the email I had a mini panic that they will have shut my main account down instead of whatever the other account is!
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