Safeway wrote: ↑Mon Feb 19, 2024 9:43 pmTribet - I had exactly the same issue as you.
Somebody self-excluded on a Paddy Power account so for no reason at all they decided that was me and I thought my Betfair account was gone for good.
The insane and surreal experience that followed for a week or so left me speechless. In fact I still can't speak
Even when they admitted their mistakes and reinstated the account some idiot wanted to put some sort of new limits on me 'just to be on the safe side.' You've got the wrong man said I. Speechless.....still am.
Best of luck with it all. BF / PP / Flutter - all too big - need downsizing to sensible little firms.....some hope
Thanks and indeed it is surreal,I'll have another go at them tomorrow as that will be a week.