Betfair data breach

News, chat and debate about the Betfair betting exchange.
Lynskey888
Posts: 241
Joined: Tue Dec 12, 2023 7:51 pm

I received one of these data breach emails today, too. It’s presumably the same incident described in Naffman’s notification on Monday, only I’m left waiting a further three days to find out. :roll:
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jamesedwards
Posts: 4026
Joined: Wed Nov 21, 2018 6:16 pm

Lynskey888 wrote:
Thu Jul 10, 2025 7:20 pm
I received one of these data breach emails today, too. It’s presumably the same incident described in Naffman’s notification on Monday, only I’m left waiting a further three days to find out. :roll:
They're probably trying to manage the flow of inbound comms. They've manoeuvred their business into one of almost zero customer contact and now suddenly they have to find the resource to support hundreds, possibly thousands, of unforecasted contact requests on the back of this. It must be hell in their contact centre.
Lynskey888
Posts: 241
Joined: Tue Dec 12, 2023 7:51 pm

Ah, that makes sense, James, though did cross my mind that they might be staggering the outbound emails because there are so bloody many of them to send!
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Kai
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Joined: Tue Jan 20, 2015 12:21 pm

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Euler
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Joined: Wed Nov 10, 2010 1:39 pm

You would have thought we would have seen many more on here if it was that large?
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jamesedwards
Posts: 4026
Joined: Wed Nov 21, 2018 6:16 pm

Euler wrote:
Fri Jul 11, 2025 2:11 pm
You would have thought we would have seen many more on here if it was that large?
It mentions "one-in-five monthly customers".
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