Green up issue

[Roobetter]

Can someone please explain what happened here at Weatherby 2:25pm race?

My 2 backbets put on pre off both did not green up at all. The Green ups did not trigger for this race, its not an issue with the set up as it did green up for other races.

I have pasted the log below:

27/02/2026 01:24:00: [G_Auto 1] : $ 10.00 Back bet placed on Buckna at 12.5. Fully matched at 12.5. Ref: 419830131413
27/02/2026 01:24:00: [G_Auto 1] : $ 10.00 Back bet placed on Diamond Dealer at 8. Fully matched at 8. Ref: 419830131422
27/02/2026 01:25:07: Guardian has detected that the market is suspended
27/02/2026 01:25:09: Guardian has detected that the market is in-play
27/02/2026 01:25:09: Guardian has detected that the market is now unsuspended
27/02/2026 01:31:43: Guardian has detected that the market is suspended
27/02/2026 01:31:50: Guardian has detected that the market is now unsuspended
27/02/2026 01:32:18: Guardian has detected that the market is suspended
27/02/2026 01:34:58: [G_Auto 3] : Automation Signal for Pierrot Jaguen: triggered = 1
27/02/2026 01:34:58: [G_Auto 3] : Automation Signal for Ski Lodge: triggered = 1
27/02/2026 01:34:58: [G_Auto 3] : Automation Signal for I Wish You: triggered = 1
27/02/2026 01:34:58: [G_Auto 3] : Automation Signal for Buckna: triggered = 1
27/02/2026 01:34:58: [G_Auto 3] : Automation Signal for Diamond Dealer: triggered = 1
27/02/2026 01:34:58: [G_Auto 3] : Automation Signal for Cahiers Den: triggered = 1
27/02/2026 01:34:58: [G_Auto 3] : Store Value (Shared) for I Wish You: Market_Profit = 0
27/02/2026 01:34:58: [G_Auto 3] : Store Value (Shared) for Bet Angel: Total_Profit = 0 + -4.44 = -4.44

Is there any tricks anyone can share to ensure i always green up as im not watching the races as cant afford to take this risk.

i do have automatically switch on and restrict refresh on this is the only race out of 12 that didnt green up and the trigger didnt happen.

Thanks folks.

[Dallas]

Almost certainly your refresh rate is to slow
viewtopic.php?t=11491

[Roobetter]

ok i did have restrict refresh at 1000 (as i was running some pre play systems previously). ive changed to 30 seconds then so will see how that goes? Could this be the reason Dallas?

[Dallas]

ok i did have restrict refresh at 1000 (as i was running some pre play systems previously). ive changed to 30 seconds then so will see how that goes? Could this be the reason Dallas?

It depends what your refresh rate was, how many other markets you had getting refreshed at the time, if the race went off on time (ie, if late it might have then been outside your restricted refresh window) etc etc