Dallas, do you have any further advice on the practical next step here? For example, is there anyone else worth contacting, or is Betfair Developer Support the only realistic route for a live tennis score/API issue like this? Otherwise, would you simply advise me to wait for now?Dallas wrote: ↑Mon Apr 06, 2026 1:36 pmDid you ask them to check the score feed on their API? as its different from there website/mobile feedlotora wrote: ↑Mon Apr 06, 2026 10:17 amI contacted Betfair on X about the missing live tennis scores today. They replied that nothing indicated an issue on their side, although they reported it to their tech team anyway, and added that the problem could be with the third-party score feed. So, what is the correct procedure when this happens?
If it was just their regular CS team you spoke to most are unaware they have an API, let alone the ability to check anything on it.
Its best to raise it with their API team
https://developer.betfair.com/
Tennis live scores not updating
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There isn't anyway of turning them on or off in Bet Angel, if Betfair are providing a live score/sever feed they will be displayedlotora wrote: ↑Fri Apr 10, 2026 7:03 amDallas, do you have any further advice on the practical next step here? For example, is there anyone else worth contacting, or is Betfair Developer Support the only realistic route for a live tennis score/API issue like this? Otherwise, would you simply advise me to wait for now?Dallas wrote: ↑Mon Apr 06, 2026 1:36 pmDid you ask them to check the score feed on their API? as its different from there website/mobile feedlotora wrote: ↑Mon Apr 06, 2026 10:17 amI contacted Betfair on X about the missing live tennis scores today. They replied that nothing indicated an issue on their side, although they reported it to their tech team anyway, and added that the problem could be with the third-party score feed. So, what is the correct procedure when this happens?
If it was just their regular CS team you spoke to most are unaware they have an API, let alone the ability to check anything on it.
Its best to raise it with their API team
https://developer.betfair.com/
I've just added current match odds markets for singles matches and they are displaying OK, with the exception of ITF matches which I don't think BF have ever provided them these low/entry level matches.
But the Challenger and ATP level scores are there
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