Bet Angel Crash

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lavenham
Posts: 116
Joined: Thu Feb 28, 2013 10:24 am

Hi,
Anyone else having a problem this morning with Desktop not loading? Tried several time restarting etc. and getting same result - posting this via Firefox access to forum.
Everything else (guardian, ladder etc) working fine.
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lavenham
Posts: 116
Joined: Thu Feb 28, 2013 10:24 am

All working now but have seen same problem a couple of other times recently.
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Euler
Posts: 27606
Joined: Wed Nov 10, 2010 1:39 pm

We had, another, DDOS attack yesterday. So we had to trace the source and block it. While it was taking place the desktop page would have returned a 500 error.

Unfortunately, there is no way to pre-empt these; you just have to wait until there is a problem.
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lavenham
Posts: 116
Joined: Thu Feb 28, 2013 10:24 am

Hi Euler,
Thanks for the response - at least it's not my end and we know the reason if it happens again.
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