Betfair Hacked

[thepressure]

So ive not been logging in much.

I log in this morning to betfair asking me for ID verification etc, and see my balance is 15p, it seems someone must have hacked my account, placed a weird bet yesterday at 710pm, when i didnt have any devices on me and was out running, and now betfair are saying ill get an email explanation?

Does that sound like ive just lost it all?

[jamesedwards]

What was the bet? Value, odds, market etc.

Also, check (and screenshot) your last 10 log-in attempt IPs which can be found here.

https://myaccount.betfair.com/accountde ... ?showAPI=1

[thepressure]

What was the bet? Value, odds, market etc.

Also, check (and screenshot) your last 10 log-in attempt IPs which can be found here.

https://myaccount.betfair.com/accountde ... ?showAPI=1

Just my whole balance on a halftime/fulltime result, not something ive bet a lot, 99% of my bets are on goal markets. I normally use a VPN for security which is annoying as I could say its clearly not me, but historically im guessing my IPs are more varied, it took me a while to realise so ive logged in like 5x today, why my bets werent working then realised balance, then went to the web which was asking for ID etc....

It was a weird Draw/Win, halftime fulltime bet at 1.02.

Im guessing betfair are just gonna say I should have had 2 factor on (silly I know) or something?

[jamesedwards]

What was the bet? Value, odds, market etc.

Also, check (and screenshot) your last 10 log-in attempt IPs which can be found here.

https://myaccount.betfair.com/accountde ... ?showAPI=1

Just my whole balance on a halftime/fulltime result, not something ive bet a lot, 99% of my bets are on goal markets. I normally use a VPN for security which is annoying as I could say its clearly not me, but historically im guessing my IPs are more varied, it took me a while to realise so ive logged in like 5x today, why my bets werent working then realised balance, then went to the web which was asking for ID etc....

It was a weird Draw/Win, halftime fulltime bet at 1.02.

Im guessing betfair are just gonna say I should have had 2 factor on (silly I know) or something?

If the 1.02 bet was at very poor value then it sounds like a hack to me. Somebody putting up an offer then matching it with your balance to steal your money. You'd think Betfair would be able to track and investigate the account that set up the match.

And yes, 2FA is essential for all.

[weemac]

I don't know why 2FA isn't mandatory.