Betfair Down / Betfair site crash

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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Just had all my ir bets on the 12.40 voided. Thought that market operated fine bar the potential issue at the end where it was a photo and they didnt suspend and then reopen.

Anyone know why these were voided?
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Dobbin
Posts: 222
Joined: Sun Nov 01, 2009 5:46 pm

Hi Folks

Looks like it is back online
davetimmins
Posts: 56
Joined: Mon Apr 20, 2009 2:22 pm

£250 gone for me too. So much for Betfair's "being fair to all our customers" policy.
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superfrank
Posts: 2762
Joined: Fri Aug 14, 2009 8:28 pm

didn't get anything voided. 'makes a change.

happy with that.
davetimmins
Posts: 56
Joined: Mon Apr 20, 2009 2:22 pm

Andy, all my IR bets on 1240 were honoured. As was a lay on winner in 1250 after the false start, before the suspension. Shouldn't have voided some but not others, surely?
enzabella2009
Posts: 747
Joined: Tue Nov 03, 2009 3:58 pm

andyfuller wrote:Just had all my ir bets on the 12.40 voided. Thought that market operated fine bar the potential issue at the end where it was a photo and they didnt suspend and then reopen.

Anyone know why these were voided?
Hi Andy,
If you won money the bets are void, If you lose money your bets stand. If is users money betfair won`t void all the bets for tecnical issues, if it`s betfair money all the bets are void for tecnical issues.
Jokes apart you better off writing them. They are faster then ever to respond e-mails in the last 3-4 days.
davetimmins
Posts: 56
Joined: Mon Apr 20, 2009 2:22 pm

Correction. Seems all IR bets on the photo in 1240 voided as market not suspended.
spreadbetting
Posts: 3140
Joined: Sun Jan 31, 2010 8:06 pm

Anyone know where we can get the official off times?
mcfc1981
Posts: 355
Joined: Tue Oct 27, 2009 11:54 pm

i phoned the racecourse when i wanted the offical offtime last time.
what are the chances of the the racecourse clock being identical to the betfair clock?
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

davetimmins wrote:Andy, all my IR bets on 1240 were honoured.
davetimmins wrote:Correction. Seems all IR bets on the photo in 1240 voided as market not suspended.
Ah makes sense now, I had forgotten that I had actually done a small amount of greening up on the photo. I must be getting old, my memory is failing me :lol:
sprinter
Posts: 26
Joined: Mon Dec 05, 2011 12:28 pm

More site issues this morning around 9am CET / 8am UK time..........
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JollyGreen
Posts: 2047
Joined: Sat Mar 21, 2009 10:06 am

I was just trying to check some prices via the Betfair website ~13:00 and it was very slow. I wondered if anyone else had experienced problems?
Alpha322
Posts: 936
Joined: Fri Oct 30, 2009 4:45 pm

JollyGreen wrote:I was just trying to check some prices via the Betfair website ~13:00 and it was very slow. I wondered if anyone else had experienced problems?
None here but taking cover
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Euler
Posts: 26512
Joined: Wed Nov 10, 2010 1:39 pm

Seems to be fine today.
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JollyGreen
Posts: 2047
Joined: Sat Mar 21, 2009 10:06 am

Mmmm, not sure what to make of it. I did a quick trade at Kempton and it was fine on Bet Angel but when I went to check some other prices the website was very sticky.
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