What’s the first question we ask when a system stops working? ‘Why has it stopped working?’ There’s an implication in this statement and that is that it worked in the first place. Why do we think that the system worked? Because, it produced a profit and, if it did produce a profit, then, it must have worked, right? Well, maybe – but, maybe not. There is also a likelihood that system never worked in the first place and during the period in which the system was initially run, it just happened to be a lucky period for the system. The loss that the system is now producing may actually be the norm.
Perhaps, rather than asking why a system has stopped working when it fails, we should be asking why a system works when it does. If we can’t figure out the answer, maybe the system, long-term, doesn’t work.
Maybe if we look at things this way, perhaps there would be fewer disasters.
Psycho
