Problem with Betdaq API

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oscar123
Posts: 404
Joined: Fri Apr 24, 2009 10:18 am

Hi,

I have the book reversed on the betangel grid.When i fire in a bet, it is not staying in the system.

It shows the bet as being placed right at the bottom of the screen, but isnt showing. Sometimes it shows in the unmatched very quickly, then disappears.

This just started happening to me on the old version, ive downloaded the new one and its happening there too.

Do I have something checked? Its as if I have fill or kill on, but I havent.

Placing bets with force open set to none is not a problem.
rogerpalmtree
Posts: 97
Joined: Fri Apr 17, 2009 3:56 pm

I'm having the same problems here so I guess it must be at there end. I've e-mailed I'll let you know what they say
oscar123
Posts: 404
Joined: Fri Apr 24, 2009 10:18 am

Thanks Roger. Glad its not just me, everything seems to be working ok.
oscar123
Posts: 404
Joined: Fri Apr 24, 2009 10:18 am

Sorry, that should have read everything else is working ok.

Still got the problem with placing bets on reversed book.
rogerpalmtree
Posts: 97
Joined: Fri Apr 17, 2009 3:56 pm

Well they still haven't replied so I'm off to play Fifa. :) Everything else is fine on my end too, but I don't think I'm going to take the risk of using Betdaq this afternoon even if it starts working again. As I say I'll post up the reply if/when I get it.
elise
Posts: 2
Joined: Fri Oct 30, 2009 11:33 am

have a similar problem, but on manual bets

if the price is the same as available the bet will match, but if i set a lower price then a message appears along the bottom of the page as per normal "entriely unmatched" but no actual bet is placed into the system and it does not therefore show in the unmatched bet field

have downloaded new version as well as trying older version, same problem on both
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

We will have a look at it for you and report back.
elise
Posts: 2
Joined: Fri Oct 30, 2009 11:33 am

thank you, much appreciated
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Euler
Posts: 26472
Joined: Wed Nov 10, 2010 1:39 pm

Betdaq wrote:Hi Peter,

Our API technical team are looking into a possible bug in the system. Once they can confirm this, I will pass on any updates that become available.

Regards,
Betdaq API Team
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Betdaq have confirmed the issue with the API and are working to resolve it. We will update you further when the situation is resolved.
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Euler
Posts: 26472
Joined: Wed Nov 10, 2010 1:39 pm

Thanks for flagging this guys, I had a spreadsheet running on Betdaq and have switched it off. I hadn't noticed there was anything wrong at first.
rogerpalmtree
Posts: 97
Joined: Fri Apr 17, 2009 3:56 pm

"Dear Sir,

Thank you for your mail, our API technical team are looking into this at the moment and will look to resolve the issue. "

hopefully it'll be back tommorrow!
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Betdaq wrote:We now have a fix for the below issue and it will be deployed after racing today. Apologies for any inconvenience caused.
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