Betfair Down / Betfair site crash

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jimrobo
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Joined: Wed Mar 25, 2009 12:49 pm

thats interesting! Yesterday my virgin connection changed response times from ~30ms to 130. I've seen it happen before so I just switch to my backup adsl connection with be and that has been back to ~40. There is some definate routing tweaks going on in the background. WOuldn't surprise me at all f its this DDOS routing!
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Euler
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Joined: Wed Nov 10, 2010 1:39 pm

No problems in the 16:25
bun22
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Joined: Sun Feb 27, 2011 12:52 pm

My response times today are constantly between 120ms-140ms. Normally they are around 45ms. Is anybody else experiencing the same problem?
hgodden
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Joined: Thu Apr 16, 2009 2:13 pm

Totally crashed again for me in the last Ascot race.

Really getting beyond a joke now
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Euler
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How odd, it was fine for me.
hgodden
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Euler wrote:How odd, it was fine for me.
I was surprised to see you guys werent all fuming... for me it was frozen pretty for much the last 8 minutes before the start.

The bloke on the phone this time said they've been having issues all afternoon. The strange thing is that when the API is down I cant access the website either.

I'd appreciate it if Betangel can get some sort of clarification as to what is happening and whether the problem will be fixed before tommorrow because as it stands trading the ascot races is just like russian roulette
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jimrobo
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bun22 wrote:My response times today are constantly between 120ms-140ms. Normally they are around 45ms. Is anybody else experiencing the same problem?

Are you on virgin by any chance??

hgodden - that sounds like what I had. I can't access the site either when mine go's down. Its definately a firewall thing or something blocking my access rather than betfair going down. I wonder if its anything to do with the number of requests per second I am sending. I have mine set rather high
hgodden
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Joined: Thu Apr 16, 2009 2:13 pm

Went down during Hamilton for me then, another 30 quid down the drain. Definately end of the day for me.

Jimrobo - mine is set to the maximum just below the data charge threshold
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jimrobo
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I wonder if because we are on the limit of the api the DDOS software is kicking in and blocking our requests?? Obviously that is a wild stab in the dark
andyfuller
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hgodden wrote: Jimrobo - mine is set to the maximum just below the data charge threshold
Mine is set to just 12 calls per second. Maybe this is the issue, Peter how many do you make a second? Also where did you see the DDOS stuff, I can't find it?
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jimrobo
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Joined: Wed Mar 25, 2009 12:49 pm

it would seem to make sense, however we are just guessing. Maybe I'll lower my calls tomorrow though
bun22
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Are you on virgin by any chance??
yep I am on virgin
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jimrobo
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Joined: Wed Mar 25, 2009 12:49 pm

I saw exactly the same thing. I've seen it before actually. I think its some sort of routing thing.

I had to ditch the connection and swap to my backup adsl. Nothing virgin will do as on the speedtests there is nothing wrong with the connection. It appears to be a routing issue though. Maybe its all related to this DDOS routing thing peter posted about??
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SpikeyBob
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Joined: Thu May 14, 2009 12:31 pm

andyfuller wrote:Mine is set to just 12 calls per second. Maybe this is the issue
For what it's worth, mine is set to 15 and I was also largely unaffected with only a slight slowdown on the second alleged outage.
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JollyGreen
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Joined: Sat Mar 21, 2009 10:06 am

I may have misread some of the comments here so I apologise in advance if that is the case. I would find it inconceivable that excessive data calls from Bet Angel via the API would initiate a DDOS defence to kick in. Having said that this is Betfair we are talking about so anything is possible. If the data calls became excessive then I am sure Betfair would send out some charges to boost their coffers!

It could be that someone is deliberately attacking a route that causes the DDOS to kick in. This seems more likely as it affected some users but not others with the difference being the ISP. If someone is trying to disrupt the service then they send a high volume of IP packets. Basically this forces a response from the server and results in the bandwidth being eaten. That type of attack would explain why some were affected more than others. As an aside, this type of attack only works if the server's network devices have a set-up issue - that would be normal for Betfair!!

Just a thought...I was definitely affected a few times and the crash lasted 6-7 minutes on one of them.

JG
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