At the races audio issue [FIXED]

The sport of kings.
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nicdal
Posts: 9
Joined: Tue Jan 24, 2012 12:31 pm

Hi,

For the last couple of days I have had issues with the audio on At The Races stream.

I'm using the "Watch live" service on their homepage.

The audio is in extremely low quality. Even if I turn up the volume of my computer to maximum I can barely hear the sound.

I tried 3 different computers, different browsers, different flash version but all with the same result.

Tried to ask their support about it, but they say it works fine so it must be "my computer".

Have anyone else experienced something like that?
Last edited by nicdal on Fri Oct 19, 2012 12:18 pm, edited 1 time in total.
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JollyGreen
Posts: 2047
Joined: Sat Mar 21, 2009 10:06 am

Which browser are you using?

Sometimes Chrome has duplicate flash settings i.e. The adobe version and the Google version and this can cause issues.

Does sound on other applications work okay?

JG
nicdal
Posts: 9
Joined: Tue Jan 24, 2012 12:31 pm

I've tried using Internet Explorer, Chrome, Firefox and Safari.... and both running newest flash version and old v.10.3.

If I choose Latest Replays and play a replay the sound is perfect.

Other flash video players like youtube also works without any problems.

But opening "Live Video" the video is running smooth, but the audio is crappy.

/nicdal
nicdal
Posts: 9
Joined: Tue Jan 24, 2012 12:31 pm

And I just found the solution! :lol:


My sound was adjusted to only play the right speaker, and keep the left speaker off.

But all the sound in "Live Video" is played in the left speaker. So adjusting the speakers to play equally fixed the problem.

Nice :)
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