I'm sure there is a very straightforward answer to this problem but having struggled with it for days to the point of going nuts I'd be very grateful if someone could help me out.
I have recently subscribed to BetAngel and have also recently bought a gleaming new PC running the latest MS Office programmes.
For some reason, I cannot find the Bet Angel Excel templates when I browse via the Guardian interface. or rather sometimes I can and sometimes I can't. More often than not it simply displays a blank folder. I've tried copying them to the desktop and putting them in different drives to no avail.
On the occasion when I have connected , the workbook is automatically protected or needs to be converted or some such.
I suspect this has all got something to do with the nannyish protections and restrictions Microsoft place of new systems and some issue to do with different interations of Excel.
Could someone please put me out of my misery
Many thanks