Problems viewing tennis

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stevequal
Posts: 457
Joined: Thu Aug 05, 2010 9:36 am

I believe I have performed all the requirements needed to view the tennis, but instead I see a "Total goals" SUSPENDED page.

I have attached screenshots of the key parts of the process, I went through.

I have version 1.31.0.
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6thSense
Bet Angel
Bet Angel
Posts: 375
Joined: Fri Nov 30, 2012 5:02 pm

I've seen this before when data is not refreshing.

Check you have not accidentally unticked the auto refresh data check box.

I would also restart Bet Angel and your computer.
stevequal
Posts: 457
Joined: Thu Aug 05, 2010 9:36 am

Check you have not accidentally unticked the auto refresh data check box.
Where can I find that option?
6thSense
Bet Angel
Bet Angel
Posts: 375
Joined: Fri Nov 30, 2012 5:02 pm

It's in the top left. It says 'Refresh every' with a drop down box with some options. I have this set to 300ms. Make sure the tick box is checked.
stevequal
Posts: 457
Joined: Thu Aug 05, 2010 9:36 am

It's ticked and already set to 300 ms.

I definitely have "Australian wallet" ticked on login. As soon, as it logins me in it says Australian wallet at the very top, but it loads in my UK betfair account balance in the bottom right hand corner.

That seems odd to me.

Steve.
stevequal
Posts: 457
Joined: Thu Aug 05, 2010 9:36 am

I have £0.84 in my UK wallet & £100 in my Australian wallet.
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stevequal
Posts: 457
Joined: Thu Aug 05, 2010 9:36 am

I eventually figured out the problem.

I was using an old connection number, therefore it was invalid.

Steve.
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