search function not working

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daraios
Posts: 16
Joined: Mon Oct 25, 2010 4:21 pm

The search function in soccer fixtures are not working for me. And the soccer coupons seem to be empty. Is that a betfair or a betangel problem?
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Euler
Posts: 26457
Joined: Wed Nov 10, 2010 1:39 pm

Spotted this last night and will investigate this morning.
demmas
Posts: 64
Joined: Wed Jan 02, 2013 1:40 pm

It's from last night that reflected the same problem, what's new???
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Euler
Posts: 26457
Joined: Wed Nov 10, 2010 1:39 pm

?

Betfair must have changed something that threw out the search function so we will look to fix it as quickly as we can.
demmas
Posts: 64
Joined: Wed Jan 02, 2013 1:40 pm

Ok, Euler, was just to make sure the problem is not just mine.
Do pure calmly, partly because in the next few days probably will be more changes, then extra work awaits you .....

Good job ....
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Euler
Posts: 26457
Joined: Wed Nov 10, 2010 1:39 pm

We have spotted already that the error is because Betfair is not returning full data in a minority of cases and that's stopping the search from working correctly.
JDTrader
Posts: 6
Joined: Tue Jul 20, 2010 1:19 pm

Are you expecting it to be solved within the next hour or two?

Thanks,
J
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Euler
Posts: 26457
Joined: Wed Nov 10, 2010 1:39 pm

We are waiting on Betfair to respond at the moment before we decide what fix to issue. So its over to Betfair to come back to us quickly.
JDTrader
Posts: 6
Joined: Tue Jul 20, 2010 1:19 pm

Seems to be working again now, yey!
daraios
Posts: 16
Joined: Mon Oct 25, 2010 4:21 pm

Well. No. It does not. Anything new from betfair in the meantime?
6thSense
Bet Angel
Bet Angel
Posts: 375
Joined: Fri Nov 30, 2012 5:02 pm

It's working for me. Looks like B/F have fixed it.
daraios
Posts: 16
Joined: Mon Oct 25, 2010 4:21 pm

Yessss!!! They made it. Or you made it. Or you made them doing it. However. Thank you very much for taking care.
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Euler
Posts: 26457
Joined: Wed Nov 10, 2010 1:39 pm

Betfair confirmed today that this was their error.
Betfair wrote:This issue was caused by a defect in a release relating to our market management admin system. The defect allowed a blank start time to be submitted; this has now been rectified. Please accept our apologies for the inconvenience.
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