Betfair Down / Betfair site crash

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pdupre1961
Posts: 410
Joined: Fri Feb 18, 2011 8:01 pm

Euler wrote:Helpdesk‏@BetfairHelpdesk

We would like to announce the following:

We will be refunding all commission on UK football matches today. -All races will be commission-free at Cheltenham on Tuesday.
What does that mean for ante-post trading on Tuesday markets?
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

You'll have to ask Betfair about that, not sure but I'd imagine it wouldn't be in your favour. ;)
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

The operations director at Betfair got in contact this evening. I asked about the crash and Cheltenham and got the response
yes we understand what technically happened so its been fixed
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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Hmmm...

Perhaps he is better at operations than he is at communications... :|

Jeff
Euler wrote:yes we understand what technically happened so its been fixed
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BJGardner
Posts: 312
Joined: Thu Jan 31, 2013 11:09 am

Is this a technical fault or are Betfair being targetted by hackers? 3pm Saturday must be their busiest time of the wek. Attempted extortion before Cheltenham?

http://www.efinancialnews.com/story/201 ... ber-attack
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demmas
Posts: 64
Joined: Wed Jan 02, 2013 1:40 pm

We Italians there is no longer allowed to access Betdaq, Betfair, so if crashes, we must suffer the consequences. :cry: :cry: :cry:
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

BJGardner wrote:Is this a technical fault or are Betfair being targetted by hackers? 3pm Saturday must be their busiest time of the wek. Attempted extortion before Cheltenham?

http://www.efinancialnews.com/story/201 ... ber-attack
It happens with such regularity that I don't think it was.
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

Answer of the ante-post question
This will not apply to those in the Antepost markets but will include in-running bets.
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

Looks like we have an outage again this morning guys.
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

We are seeing the Betfair API return errors on big field races, not great just ahead of the Grand National. Please be aware.

We have captured data and will send a report to Betfair.
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

And so the site finally crashed. Don't say we didn't try to warn you!
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PeterLe
Posts: 3729
Joined: Wed Apr 15, 2009 3:19 pm

Just a standard Saturday then! :D
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jimrobo
Posts: 1290
Joined: Wed Mar 25, 2009 12:49 pm

seems to be similar crash to last time.
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NileVentures
Posts: 79
Joined: Mon Oct 22, 2012 9:13 pm

Unbelievable. I am starting to lose faith in this outfit.
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

When we started seeing server errors earlier in the day we quickly escalted to Betfair but I seriously doubt that anybody acted on them. We even took time out from trading to show where the error was occuring. Definately a back end thing.
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