Betfair Down / Betfair site crash

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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

Aintree next week is a major concern.
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to75ne
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Joined: Wed Apr 22, 2009 5:37 pm

Euler wrote:Aintree next week is a major concern.
probably more accurate to assume it will be a complete balls up rather than a major concern :lol:
PeterLe
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Joined: Wed Apr 15, 2009 3:19 pm

...But look on the bright side; you might get a commission free bet on the national by way of an apology..if you pick the first three! :)
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Euler
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Joined: Wed Nov 10, 2010 1:39 pm

Andy92 wrote:Euler, do you know if it is the same problem recurring this year?
Spoken to somebody senior and that doesn't appear to be the case. Going to chat to them again early next week to see what we can do to influence a good service for the Aintree meeting.
AReasonedView
Posts: 36
Joined: Wed Aug 12, 2009 9:27 pm

Crashed again 21.02!!!!!
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Euler
Posts: 26521
Joined: Wed Nov 10, 2010 1:39 pm

Missed that, I am shut down for the day. What happened?
haichless
Posts: 125
Joined: Tue Jul 17, 2012 5:04 pm

outage for 15-20 mins.
customer service just aint their thing.
it would be nice to get an e-mail at the time, or an annoucement on the site so you know its as usual them and not your own system.
tbh they really do treat their customers very very badly, only as a monopoly can.
its really surprised me that nobody with contacts to cash has taken them on.
Betfair must have so much bad will its ripe for anyone with a half decent platform to take a massive chunk of their business.
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JollyGreen
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Joined: Sat Mar 21, 2009 10:06 am

PeterLe wrote:...But look on the bright side; you might get a commission free bet on the national by way of an apology..if you pick the first three! :)
I managed the first three quite a few times of late :lol:
PeterLe
Posts: 3729
Joined: Wed Apr 15, 2009 3:19 pm

Yes I remember JG!
I just looked at my post from last year..:-
Just checked mine; I backed Sunnyhill Boy at an average of 24..and laid him for 146 pound at 1.48..so that was bloody lucky! Thanks JG! )

We would have had close on 800 pounds between the family if he had won so you can imagine the hysteria in the closing stages...(I wish now that I had put some lay bets in unders 2's - never mind!)

I looked at this race more from a traders point of view this year. I dutched some of the horses JG recommended a couple of days prior and they all came in except for Treacle..so I had 50+ on them with no liabilities..
I also found that laying literally just before the off was a good tactic as the prices didn't didn't drop at the off (in fact I made a few ticks with the false start), so had fairly big green on synchronised at the off. Even in the first 35 secs or so i got plenty more lay/backs in. I may even automate this next year.
Anyway hope you all made a little from it.
Cracking race; but such a shame about those that died
Regards
Peter


So more of the same please!
Reading my post I remember that it was fairly easy (Safe?) to lay right at the off and grab a few ticks?
Anyone else have any tactics?

Regards
Peter
PS Maybe we should start a new thread for 2013?
LinusP
Posts: 1918
Joined: Mon Jul 02, 2012 10:45 pm

Betfair, on the forum under service wrote:We would like to apologise for the Betfair exchange being unavailable on Saturday from 16:23 to 16:52 and later from 20:55 to 21:16. We disabled betting after web site speed was impacted by unusual and high-rate traffic from automated crawlers. Our decision to disable betting across all channels was in support of our Customer Commitment to maintain a level playing field for our customers.

In response we have implemented several changes to the web site since Saturday which will allow automated high loads to be managed more efficiently. We would advise any customers that are using automated crawlers on the web site to switch to using our API service as in future this type of activity may be blocked.

We apologise for the inconvenience caused and we do take these incidents very seriously.
From betfair on the forum..
mcfc1981
Posts: 355
Joined: Tue Oct 27, 2009 11:54 pm

anyone want to translate that????
are they saying dont use api like bet angel and just use theres????
hgodden
Posts: 1759
Joined: Thu Apr 16, 2009 2:13 pm

I think they're just advising people not to hammer the website directly but to do it via the API, regardless of software
mcfc1981
Posts: 355
Joined: Tue Oct 27, 2009 11:54 pm

surely when betfair take the website down of there own accord they could give some sort of warning(1 min maybe) allowing players to exit positions.
LinusP
Posts: 1918
Joined: Mon Jul 02, 2012 10:45 pm

It seems before it completely goes you can see that its not right, money disappears/flashes goes a bit sticky. I always have twitter open, well tweetdeck as it allows certain tweets to pop on the screen, Peter always tweets something when it starts going wrong.
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Euler
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Joined: Wed Nov 10, 2010 1:39 pm

I'm confused by that explanation as we saw the API throwing strange errors very early on. I switched connection modes because that would still take bets. Basically the opposite of what they have said? Probably a deeper explanation I guess?
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