Betfair Down / Betfair site crash

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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

Bet Angel wrote:If you use any non API mode then Bet Angel will always try and get API data if possible from Betfair. But if it is not available it you lose certain features like full market depth.
ha ha, so no prob with ba? be like trading in the good old days pre full market depth.
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jimrobo
Posts: 1290
Joined: Wed Mar 25, 2009 12:49 pm

to75ne wrote:full market depth as just reappeared for ist at kemp.
jimrobo wrote:left me with a huge exposure on that one! Luckily got out on the website!
thats nice to hear. i assume your not gonna push your luck at the moment?
I am taking the rest of the day off
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SpikeyBob
Posts: 452
Joined: Thu May 14, 2009 12:31 pm

taking the rest of the day off sounds like a good option, I just had to close out on the betfair site as well with it dying about 1 min before the off at Kempton.

What a bad month that was, with the weather causing loads of issues in the first half of the month and then Betfairs incompetence for most of the last 7 days.
gixed
Posts: 4
Joined: Mon Jan 25, 2010 3:41 pm

SpikeyBob wrote:taking the rest of the day off sounds like a good option, I just had to close out on the betfair site as well with it dying about 1 min before the off at Kempton.

What a bad month that was, with the weather causing loads of issues in the first half of the month and then Betfairs incompetence for most of the last 7 days.
Agree 100% .
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

few hours this month gone for ever. hopefully if you can cope with all the crap that happend this month, the rest of the year should be a walk in the moonlight. :twisted:
Lambretta
Posts: 45
Joined: Thu Oct 29, 2009 11:55 am

Is everyone taking the day off then? I was trading the 2.45 like a successful Nick Leeson on speed before realising it was just me and the punters.

"Don't wanna be... all by myseh-eh-elf...".
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Seems to have been fixed now.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Then again!
GaryC
Posts: 3
Joined: Thu Apr 02, 2009 7:28 pm

I've just lost £112 :evil: :evil: because the API dropped and I couldn't trade out of the Arsenal game after the 1st goal!

Be very careful - it seems to be constantly hanging!
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I would do as BA have suggested keep a copy running in mode 1 in the background that ISN'T refreshing then you can switch straight to it. Also have a webpage of BF open!

Sorry about the loss :(
danum
Posts: 237
Joined: Sat Apr 25, 2009 11:57 am

That's exactly what I've been doing, changed the background colour of the BA version in mode 1 to yellow so I don't get confused and managing to trade the football.....just.

Sorry about the loss mate, betfair really need to let everyone know why this is happening at least!
Predicton
Posts: 281
Joined: Sun Sep 13, 2009 3:41 pm

Interestingly, or perhaps not, BF locked as well when I tried to trade out earlier this afternoon, so that route isn't always available either, but the more options we have the better
SteveMariner
Posts: 7
Joined: Fri Apr 17, 2009 1:21 pm

So do we know when, if ever this is going to get back to normal? anyone
danum
Posts: 237
Joined: Sat Apr 25, 2009 11:57 am

I have sent an email to Betfair asking them:
- what they believe is the problem
- what they are doing to fix it
- how long they believe it will take

I don't expect any more information than BA can get, which seems to be very little, but I'll post the reply.
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LeTiss
Posts: 5489
Joined: Fri May 08, 2009 6:04 pm

danum wrote:I have sent an email to Betfair asking them:
- what they believe is the problem
- what they are doing to fix it
- how long they believe it will take

I don't expect any more information than BA can get, which seems to be very little, but I'll post the reply.
I've just sent an email to Rachel Stevens, asking her if she fancies a bunk up on Tuesday evening

I reckon I've got more chance of a favourable response than you danum
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