In play Markets Why more than 12 hours settlement???

News, chat and debate about the Betfair betting exchange.
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barlorca
Posts: 88
Joined: Mon Apr 01, 2013 12:14 pm

Having bet on an in play market, I am used to a reasonable delay in settlement of those markets.

BUT 12 hours later STILL NO SETTLEMENT!

This never happened pre the IPO is this to be expected more and more in the future, or is it a one off glitch? :?:
Golfer
Posts: 137
Joined: Fri Nov 04, 2011 10:45 pm

Sportsbook or exchange and what market?

Give customer service a call.
barlorca
Posts: 88
Joined: Mon Apr 01, 2013 12:14 pm

Tried phoning customer service, afyter 4 minutes:- NO ANSWER!
PeterLe
Posts: 3723
Joined: Wed Apr 15, 2009 3:19 pm

Ive never known that before - which market ?
barlorca
Posts: 88
Joined: Mon Apr 01, 2013 12:14 pm

Thanks for all your comments. Match was on the In play south american football markets Bangu v Macrae.

Still no response from Betfair.
barlorca
Posts: 88
Joined: Mon Apr 01, 2013 12:14 pm

My fault, picked the wrong Bangu match, the one I traded is played Saturday 9th.

Many thanks to everyone who offered their help.
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

anyway here an extract from bf rules:
In the event of any uncertainty about any result or potential result, Betfair reserves the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to the reasonable satisfaction of Betfair. Betfair reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to Betfair's reasonable satisfaction.
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