Guardian freezing

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shannon
Posts: 6
Joined: Sat Aug 13, 2011 11:36 am

Hi
I have been experimenting with guardian for the first time.
I have been able to create several automation rules for both horse racing and football and import some from BetAngel and they all work (in a fashion) in test mode!

However I had had the experience of the program appearing to have frozen in places.
With a list of races open I am unable to select a race,just the one cell in the race column itself is selected, (other than going back to the market tab) and I am unable to select the " Create a new rule for the selected market" option.
I can however select any existing rule and apply it to selected markets.
There is no drop down box with the list of rules in so any rule can only be applied to all markets.
All the boxes "market changed" are ticked for some reason?

Most other items can be selected.
difficult to put one's trust in the program when that sort of thing happens.

Any ideas?

Wierd or what?
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Euler
Posts: 26452
Joined: Wed Nov 10, 2010 1:39 pm

I wonder if you have a dialogue box open somewhere that needs acknowledging? It's often easy to do this without realising it. It seems is frozen but it's just a window somewhere saying 'are you sure?'. Double check that.
shannon
Posts: 6
Joined: Sat Aug 13, 2011 11:36 am

Hi thanks for the suggestion
I don't see anything like that that might be a problem
I have just started the program for today and I have the same problem.
I am not sure what all the ticks in the column" Market changed mean"? could that be what is wrong and why does it happen? I can't untick any box it just re fills
I have tried clearing all markets and shutting down and re starting usual methods.
I still cannot select a complete row just the first cell.
Everything else seems to be working properly and I can attach any rule to the complete list but not to any single item and there is no drop down box in the rules column?
shannon
Posts: 6
Joined: Sat Aug 13, 2011 11:36 am

Hi just another bit of information.
I loaded one race and things are the same.
I was able to attach a rule to that race (by using attach rules to all markets) and it appeared under the Automation tab
I then noticed that in the lower window in the Automation pane it said "no rule is attached to this market"
So something is definitely wrong.

Should I uninstall the program and start again?

regards
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