API up and down over night

News, chat and debate about the Betfair betting exchange.
ledge36935
Posts: 15
Joined: Thu Jun 18, 2009 12:19 pm

doh silly me ... early sunday morning retard syndrome ... thanks
mano123
Posts: 8
Joined: Fri Oct 16, 2009 11:03 am

I can't see unmatched bets on the ladder. Anyone got this problem or just me?
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Seems to be ok over here and no reports in support?
mano123
Posts: 8
Joined: Fri Oct 16, 2009 11:03 am

well, I can't see matched bets too...
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

What connection mode are you in and what are you trading?
mano123
Posts: 8
Joined: Fri Oct 16, 2009 11:03 am

Football markets:
Man C - Portsmouth
Milan-Livorno
Inter - Parma

Connection-?????

One correction: I can't see bets placed today, but I can see bets placed esterday
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

We've tested on a number of markets and can't see any issues. Probably best to contact support and we can try and help you identify what the issue is.
mano123
Posts: 8
Joined: Fri Oct 16, 2009 11:03 am

This is from Betfair forum:

Betfair Engineering 31 Jan 10:57
We are aware of an isssue affecting non uk customers, where current bets under my bets isn't updating. We are working to resolve the issue.

Maybe this is the problem, cause I,m a Betfair International customer.
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

OK, That will be the answer then. Must be a problem with the Malta servers.
mano123
Posts: 8
Joined: Fri Oct 16, 2009 11:03 am

... and now all the markets are freeze.
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Betfair are now reporting the international issue has been solved but now they have issues with the API. It's a shambles.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Bet Angel wrote:"We apologise for the extensive outage, a power failure at one of 3rd party datacentres is to blame. Power has now been restored and the vast majority of betfair services have been recovered."
I think that is a lie imo - it happened bang on midnight which indicates something other than power outage imo and the continued problems would also indicate that. Please see my thread viewtopic.php?f=29&t=1224 as it is time we did something about this.
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