Live video - tweets to betfair helpdesk (Bet365 live video)

[gutuami]

There are Meydan races this evening and there's no live video on betfair. Actuality the link exists but it does not work. It happens you may say BUT it did not work on 3rd of December, did not work on 11th and it does not work today. Every time I tweeted them about it and got ~ the same answer: "We have raised the issue with our LV team. We hope to have this resolved asap."
Now the rhetorical question what is the point of tweeting them

ps: the 15:35 had ‎£72519 mathced

[Kai]

I know you said it's a rhetorical question but they basically exist just to serve as a punching bag for customers who lost money one way or another

Poor sods who work there get so much abuse on a daily basis it's not even funny, even though people like Badger seem to think it is. They will reply to your queries right away which can be useful but they can only really answer simple questions because they're not privy to anything more than that.

[gutuami]

there is meydan races again today. First race more than 100k matched. The same problem with live video. No stream. I tweeted for the forth time in row about this problem. ~40 days passed and the problem still persist. What I shitty service. happy new year bf live video team.

[to75ne]

there is meydan races again today. First race more than 100k matched. The same problem with live video. No stream. I tweeted for the forth time in row about this problem. ~40 days passed and the problem still persist. What I shitty service. happy new year bf live video team.

something wrong at your end as i watched the first at meydan ok (betfair vid).

edit: the vid did not "appear" or was not accessable until 11:59 at my end, perhaps that is your problem, the live feed is accessable only really late and you are trying to access it at a time when its not yet available?

[gutuami]

https://youtu.be/C-VEJqFPNrg

[Euler]

Bet365 live feeds are so much better than Betfair, more coverage, more stable. Don't know what they do, but they do it better.

[LeTiss]

Bet365 live feeds are so much better than Betfair, more coverage, more stable. Don't know what they do, but they do it better.

Yep, they have been for ages

[andyfuller]

Do you have to stake anything on the market to get the feed with Bet365? I find it a real pain with Betdaq not being able to load the feed until an order has been matched.

[Dallas]

Do you have to stake anything on the market to get the feed with Bet365?

No you just need to have funds in your account

[LeTiss]

Yes, but not a lot of money. I have £1 sat in my account and that's enough to get full access of their site

[andyfuller]

Cheers - do you ever place bets with them LeTiss?

Will be opening an account by the sounds of it.

[scottydog]

This is why the forum is so good to be active on. Finding Little extra pieces of puzzle like this all the time.

[LeTiss]

Cheers - do you ever place bets with them LeTiss?

Will be opening an account by the sounds of it.

I just checked Andy. In 2015 I placed two bets of £20, but log on everyday to watch their live feeds. That £1 balance is never questioned by them.

You might need to place a token bet just to activate the account, but you certainly don't need to be a regular punter

[andyfuller]

That's very handy - will save all the hassle loading the Betdaq live video once an order has been placed.

Many thanks!

This is why the forum is so good to be active on. Finding Little extra pieces of puzzle like this all the time.

+1

[gutuami]

Do you have to stake anything on the market to get the feed with Bet365?

No you just need to have funds in your account

I have to place a minimum bet of 0.50/per market to watch the hr stream