charts

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adhuk
Posts: 45
Joined: Fri Apr 14, 2017 1:04 pm

Hi. New day...new problems. My advanced chart has stopped moving. Anyone an idea what's happened and how I can fix it? Cheers.
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Dallas
Posts: 23569
Joined: Sun Aug 09, 2015 10:57 pm

All advanced charts or just one?
Is everything else working? ie you haven't accidentally unticked the refresh box?
adhuk
Posts: 45
Joined: Fri Apr 14, 2017 1:04 pm

The set-up is that I have one saved screen view for which I have two different settings. when I switch between the settings the chart stops streaming.
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Dallas
Posts: 23569
Joined: Sun Aug 09, 2015 10:57 pm

When you switch to the setting that doesn't work if you check all market prices are they still changing/updating to confirm your still refreshing using that setting?

If your still refreshing and other advanced charts also fail to work its likely that settings profile has become corrupt so you may just have to delete and create another
adhuk
Posts: 45
Joined: Fri Apr 14, 2017 1:04 pm

Everything else is still refreshing, so you're most likely right. Should I just delete the saved settings and do them again? Will that be enough?
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Dallas
Posts: 23569
Joined: Sun Aug 09, 2015 10:57 pm

adhuk wrote:
Tue Sep 26, 2017 6:49 pm
Everything else is still refreshing, so you're most likely right. Should I just delete the saved settings and do them again? Will that be enough?
It should be, you could perhaps redo the setting first (saving as a different name) then once you know its working delete the defunct one
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