Hello
The betfair charts keep changing on markets where there is no trading activity.
Example from Liverpool vs Norwich from today:
1
2
Every 5 seconds or so, it changes between these two graphs, with different volume traded, despite zero activity on the market.
I cant figure out whats causing it. I tried several markets and restarting, but it still happens.
Here is my chart settings:
Does anyone know what may be causing this?
Thanks in advance
Betfair Chart on Ladder keeps changing without activity
Thanks for your comment
One of my friends is using 2 other well known trading software - he has not noticed this before and is looking at the same markets that I am. We checked just now.
It started happening late last night, and despite trying factory and default settings, practice and real mode, the charts are still changing, but for no reason since theres nothing being traded.
Its mainly the volume traded bars changing towards the end of the axis. It keeps cycling between those graphs i have posted above.
I have not seen this in 2 years of BA and it is very distracting - On quiet markets it seems like something is happening every 5 seconds
One of my friends is using 2 other well known trading software - he has not noticed this before and is looking at the same markets that I am. We checked just now.
It started happening late last night, and despite trying factory and default settings, practice and real mode, the charts are still changing, but for no reason since theres nothing being traded.
Its mainly the volume traded bars changing towards the end of the axis. It keeps cycling between those graphs i have posted above.
I have not seen this in 2 years of BA and it is very distracting - On quiet markets it seems like something is happening every 5 seconds
For anyone stumbling on this issue, here is the explanation I got from BA Support:
"The differences appear to be in the image file downloaded from betfair - they would have multiple caching servers to service image requests and in this case it seems that some are rendering the data slightly differently to others. Even the price labels sometimes shift from one image download to the next. They may currently be running slightly different versions of the charting software on some of their servers compared to the others. Hopefully it'll just be something that sorts itself out as all their servers get into sync as it isn't something we have any control over."
Not that it is a super critical issue, but it is distracting, I will post back with updates.
"The differences appear to be in the image file downloaded from betfair - they would have multiple caching servers to service image requests and in this case it seems that some are rendering the data slightly differently to others. Even the price labels sometimes shift from one image download to the next. They may currently be running slightly different versions of the charting software on some of their servers compared to the others. Hopefully it'll just be something that sorts itself out as all their servers get into sync as it isn't something we have any control over."
Not that it is a super critical issue, but it is distracting, I will post back with updates.