betfair website crashing/loggin problems

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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

be careful chaps, betfair website as crashed according to them its affecting some users and not others. once it crashes you cant log back in either via ba or the website.

got back from a few days away and ba crashed approx 1:30 for me. have been unable to get back in since.
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

attachment shows message you get if unfortunatly you crash and try to log back in.
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CaerMyrddin
Posts: 1271
Joined: Mon Sep 07, 2009 10:47 am

Cost me €27, not massive but I always hate to lose like this :(
DaveA2004
Posts: 37
Joined: Sun Apr 19, 2009 3:21 am

Is anyone else experiencing sluggish responsiveness today?
PeterLe
Posts: 3726
Joined: Wed Apr 15, 2009 3:19 pm

Hi
I'm running on Mode 1 (non API) ..and it is a little slower than usual...but not unusable
Regards
Peter
DaveA2004
Posts: 37
Joined: Sun Apr 19, 2009 3:21 am

Thanks for that. I seem to be ok now with mode 0. Still a bit lumpy though.
pt9091
Posts: 200
Joined: Thu Apr 16, 2009 4:07 pm

Anyone else stil finding betfair/angel sluggish betangel seems to be pausing sometimes...usually when I have an open order :shock: leaving a second or two of panic!
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

All fine here - perhaps try restarting your router.
pt9091
Posts: 200
Joined: Thu Apr 16, 2009 4:07 pm

Thanks andy will try a restart when Nass is on next!
Jam
Posts: 16
Joined: Wed Dec 30, 2009 7:28 pm

Hi,

I'm getting a fatal error message when I try to log in, If anyone knows how to fix this problem please let me know.

Thanks,
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

your getting a different message from the one i had. if i remember correctly, somehow the site started playing up and somehow my pc clock ended up about 8 secs behind real time. resynched to atomic clock and no more probs. tony at ba support sorted it, betfair did not give a toss. my be worth checking your clock, and/or emailing support.
Jam
Posts: 16
Joined: Wed Dec 30, 2009 7:28 pm

Thanks for the advice to75ne,

I've contacted support earlier today so I'm hopeful that I'll get an email from them before racing tommorow
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