Lack of Serial Number

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
NewChance
Posts: 2
Joined: Wed Apr 22, 2009 2:25 pm

Hi i bought BAP and I check my email box and I didnt receive the serial number. The support didn't respond

Could you tell me how i can dope out this problem?
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Sorry if you are missing this, somebody will be in contact. Please check your junk email folder just in case.
NewChance
Posts: 2
Joined: Wed Apr 22, 2009 2:25 pm

I checked the junk box. I always receive the mail ,,Downloading your digital product" with serial but not this time
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

These should arrive together, but somebody will be in touch to sort this out for you. Sorry about any problems. We haven't had any others come through so not sure what caused this.
bobbafett
Posts: 4
Joined: Wed Apr 15, 2009 7:41 pm

I too received no serial number after payment yesterday morning. I emailed support with paypal receipt yesterday and this morning I received the Thank you for your order from Bet Angel email but no serial number.
I have emailed support twice today with no reply, don't want to miss another days trading and are hoping someone can chase this up.
Thanks,
Chris Fenwick
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Hi Chris,

I've spoken to the admin team and they've extended your account expiry manually so that you should now be able to log-in. Sorry that the serial number e-mail failed to reach you.
bobbafett
Posts: 4
Joined: Wed Apr 15, 2009 7:41 pm

All working now, thanks
Post Reply

Return to “Support”