Betfair Self Exclusion Account

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marioeu
Posts: 4
Joined: Thu Aug 29, 2024 6:58 pm

Good evening! Can you please help me reopen a Betfair account that I self-excluded? I self-excluded it over 3 years ago, the legislation in my country allows reopening, but the support people don't want to do it. What could I do to reopen my account?
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Euler
Posts: 26426
Joined: Wed Nov 10, 2010 1:39 pm

Regulations force Betfair to never allow a customer to reopen an excluded account.
marioeu
Posts: 4
Joined: Thu Aug 29, 2024 6:58 pm

But the legislation in my country allows re-opening at the moment.
marioeu
Posts: 4
Joined: Thu Aug 29, 2024 6:58 pm

Anyone who has an idea or knows someone who can help me reopen my account is welcome
Archery1969
Posts: 4478
Joined: Thu Oct 24, 2019 8:25 am

marioeu wrote:
Thu Aug 29, 2024 8:09 pm
Anyone who has an idea or knows someone who can help me reopen my account is welcome
Peter / Euler knows this stuff inside out. If he says you can’t then I would take that as a 100% fact.

Your only option would be to change your surname, bank details, address, IP address and hope they don’t manage to link you back via credit reference agencies.

Failing that then get someone you trust to open an account in their name.

Although I am not endorsing you doing any of the above.
marioeu
Posts: 4
Joined: Thu Aug 29, 2024 6:58 pm

I saw that many of you had your account closed. Who did you talk to? Do you have an email address for that department? The idea is that I am only interested in Betfair for their exchange platform.
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jamesedwards
Posts: 4129
Joined: Wed Nov 21, 2018 6:16 pm

The people that got their accounts back had their accounts suspended by Betfair. The problem is that you closed the account yourself by self-excluding. If you ever self-exclude in the UK then you are excluded for life. As Betfair is a UK company they likely follow UK procedure for everyone.

There is plenty of discussion on email addresses to try in this thread viewtopic.php?t=22527
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