Greyhound Markets close before official time

[paspuggie48]

On my VPS connection I've noticed every greyhound race on Guardian is closed 30-60 seconds before the official race time.

Off Time.png

I've done all my updates, rebooted the connection, yet it seems to be persistent and consistent.

Any one else experiencing this or is it Betfair?

[jamesedwards]

On my VPS connection I've noticed every greyhound race on Guardian is closed 30-60 seconds before the official race time.


Off Time.png


I've done all my updates, rebooted the connection, yet it seems to be persistent and consistent.

Any one else experiencing this or is it Betfair?

Is your VPS PC clock correct?

[sionascaig]

try https://www.timesynctool.com/

[paspuggie48]

The computer clock is set correctly yes, it aligns with my personal laptop and I checked it

I would assume it is correct as the VPS (computer) is provided by Betangel.

Here is one I did half hour ago...

The count down clock below (00:03:00) and the "Increased at" clock below (19:36:00) are both synced and they both align with the computer clock (bottom right corner of computer)

Capture.PNG

However, the market closed just before the off, which you can see as a) the Back/Lay data disappears and b) the count down clock is now red (00:00:29)

Capture1.PNG

Question is, why are the markets closing and yet there is still 30 secs (ish) showing on the countdown clock? This is every race too.

[paspuggie48]

try https://www.timesynctool.com/

I've had my Betangel VPS for 18 months and never had to set anything

[paspuggie48]

I'll submit a Support Ticket and see what BA say

[jamesedwards]

It can only be a clock issue. Have you checked the VPS clock against https://time.is/United_Kingdom

[paspuggie48]

It can only be a clock issue. Have you checked the VPS clock against https://time.is/United_Kingdom

Yup, I have the VPS and my personal laptop side-by-side as well as my mobile phone and each of them are bang on the same.

[gstar1975]

Have you looked at the actual off time on At The Races or The Sporting Life or Racing Post Greyhound results official off time?

Maybe they were trying to catch up on lost time?

Or maybe they are fiddling, surely if they (the track or Betfair) close the market early or let the race go off early that is a breach of some kind of rule and is not fair to many people.

[Euler]

It does sound like clock drift on a VPS, which is quite common.

I use https://www.timesynctool.com/ to keep mine in good time.

[paspuggie48]

It does sound like clock drift on a VPS, which is quite common.

I use https://www.timesynctool.com/ to keep mine in good time.

Thanks Peter and I got the ticket response too. I never knew that but will install it all the same. Hats off to sionsacaig too

[ShaunWhite]

You can also use Windows Task Scheduler to periodically run "w32tm /resync"

Here's how you can set up a task to sync your clock:

1. Open Task Scheduler:
Press Win + R, type taskschd.msc, and press Enter.

2. Create a New Task:
Click Create Basic Task or Create Task.
Give it a name like Time Sync.
Select a trigger (e.g., Daily, At startup, or a custom schedule).
Choose an action: Start a Program.

3. Set the Action to Sync Time:
In the Program/script field, enter:

w32tm
In the Add arguments (optional) field, enter:

/resync

4. Configure Optional Settings:
You may want to check Run with highest privileges under the General tab.

Under the Conditions tab, you can disable "Start the task only if the computer is on AC power" if using a laptop on battery.

5. Finish and Test the Task:
Click OK and run the task manually to ensure it works.


Explanation:

w32tm /resync forces Windows to synchronize the system clock with its configured time source (typically an NTP server).

Task Scheduler allows you to automate this process at regular intervals.