Freezing issues

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
martquin
Posts: 12
Joined: Sun Nov 16, 2014 10:32 am

Hello, My betangel is freezing regularly say every hour. It freezes the whole computrt and the only thinh i can do is restart my ;aptop. It seems to be when a small confirmation window pops up it sometimes dissapears behind an open window and i cant get to it. Every time i click anything it sounds a bleep and nothing happens and i have to restart, I have a brand new laptop and good internet so i know its not that. Im sure its a software issue. I have the latest edition installed. Any advice please its driving me mad. I get all set up with markets and automation and then it freezes.
User avatar
Dallas
Posts: 23545
Joined: Sun Aug 09, 2015 10:57 pm

Its not freezing

While you have the 'Confirm bets' option enabled once you've tried to place a bet you need to either click 'Yes or 'No' before you can do anything else, including opening a chart or market selection window etc
.
If you want to place bets instantly without the need to confirm you can switch it off in your main settings are
viewtopic.php?p=109144
martquin
Posts: 12
Joined: Sun Nov 16, 2014 10:32 am

Thanks but its not switched on i have disabled it in the settings
User avatar
Dallas
Posts: 23545
Joined: Sun Aug 09, 2015 10:57 pm

martquin wrote:
Fri Feb 28, 2025 4:40 pm
Thanks but its not switched on i have disabled it in the settings
You said in your OP that you were getting a 'Confirmation window' popping up

There is only one type of confirmation window which pops up and that's the 'Bet Confirmation'

So i'm a little confused as to whether you are getting this or not?
martquin
Posts: 12
Joined: Sun Nov 16, 2014 10:32 am

Hi, Theres lots of pop ups e,g You have modified your rule file would you like to save the changes.
Post Reply

Return to “Support”