Betangel Issue with updating markets

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doctor143
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Joined: Wed Jul 31, 2019 3:10 pm

I noticed BetAngel stopped updating these markets even though they were still open. They weren’t refreshing in Guardian, although they showed correctly in the Trading Window. This was quite frustrating and unfortunately resulted in losses.
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jamesedwards
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You need to adjust your Guardian refresh settings. Perhaps you have 'restrict refresh' switched on?
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doctor143
Posts: 83
Joined: Wed Jul 31, 2019 3:10 pm

No, its not on!!

Very frustrating that it stopped refreshing randomly!!
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jamesedwards
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How many markets did you have loaded?

What is your Guardian 'refresh interval' set to?
z112.jpg
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doctor143
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Total 20 Markets. It was working fine before 1:19

It stopped working at that time. Which is unusual
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jamesedwards
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doctor143 wrote:
Mon Apr 13, 2026 4:49 pm
Total 20 Markets. It was working fine before 1:19

It stopped working at that time. Which is unusual
Can you share the whole screen including the market info columns.
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doctor143
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.
Last edited by doctor143 on Mon Apr 13, 2026 5:33 pm, edited 2 times in total.
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jamesedwards
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Is your PC clock time and date accurate? What time zone are you in? Are you trading from Australia?
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doctor143
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Could you please confirm what could be the reason?
Last edited by doctor143 on Mon Apr 13, 2026 5:33 pm, edited 1 time in total.
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jamesedwards
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doctor143 wrote:
Mon Apr 13, 2026 5:03 pm
Yes, its accurate and from Australia

Could you please confirm what could be the reason?
It's a mystery.

What is your Guardian 'refresh interval' set to?
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doctor143
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Here
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doctor143
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Is there any limitation on number of calls? I dont know this has caused me a huge loss and dont want to suffer the loss again.
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jamesedwards
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jamesedwards wrote:
Mon Apr 13, 2026 5:10 pm

What is your Guardian 'refresh interval' set to?
What is this...?
z112.jpg
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doctor143
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20 Milliseconds. As shown above
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jamesedwards
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What were the markets that updated at 01:24, 01:25, and 01:26? Did these markets continue to update as expected?
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